Welcome Center Services :: Nationwide Children's Hospital

The Welcome Center

The Welcome Center supports the needs of patients and families arriving from out of town or out of the country. Welcome Center Concierge Services include help with housing and travel arrangements, financial information and other support services.

Hotel Accommodations

Columbus has a variety of housing options and our local partners extend many special discounts to our patients and families. Contact us if you would like the Welcome Center to facilitate your hotel reservation.

Ronald McDonald House Accommodations

Located across the street from the hospital, The Ronald McDonald House provides a safe and secure “home-away-from-home” for families. No one is ever turned away due to inability to pay. The Ronald McDonald House is made available to every family, based on a first-come, first-served basis. Contact us to request accommodations at the Ronald McDonald House.

Financial Information and Resources

Maximize coverage prior to your arrival by resolving insurance issues ahead of time. Receive a price quote for any service within three days of your request.

Additional Services

•    Transportation
•    Family Support Services
•    Interpretation Services

Contact Us

Please contact the Welcome Center whether preparing for a stay or thinking about choosing Nationwide Children's Hospital.

Call (614) 355-9866 or 1-800-619-9786

Email WelcomeCenter@NationwideChildrens.org

Office Hours: Monday – Friday, 8 a.m. – 4:30 p.m. EST


Welcome Center Resources

contact info

Nationwide Children’s Hospital
700 Children's Drive
Columbus, OH 43205
Phone: (614) 355-9866
Toll-Free: 1-800-619-9786

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featured video

Welcome to Nationwide Children's Hospital. Prepare for your stay by checking out the amenities available to you and other helpful information in our Patient Welcome Video.

Tax Help for Families

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000