Welcome Center Services :: Nationwide Children's Hospital

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Nationwide Children’s Hospital
700 Children's Drive
Columbus, OH 43205
Phone: (614) 355-9866
Toll-Free: 1-800-619-9786

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Welcome to Nationwide Children's Hospital. Prepare for your stay by checking out the amenities available to you and other helpful information in our Patient Welcome Video.

Tax Help for Families

The Welcome Center at Nationwide Children’s

When your child needs a hospital, everything matters.

The Welcome Center Concierge Services staff is here to support the unique needs of patients and families visiting us from out-of-town or out of the country. Every detail. Every aspect of care for every child. Every unique need of traveling patients and families. Housing. Transportation. Financial Information. Peace of Mind. We are here to support you.


Located across the street from the hospital, The Ronald McDonald House provides a safe and secure “home-away-from-home” for families. Welcome Center Concierge Services offers an Advanced Placement Program for families. Contact us to learn about room availability and make a reservation.

Columbus has a variety of housing options and our local partners extend many special discounts to our patients and families. Contact us to learn more about availability and get details on hotel rates.

Please contact Welcome Center Concierge Services whether preparing for a stay or thinking about choosing Nationwide Children's.

Call (614) 355-9866 or 1-800-619-9786

Submit a Welcome Center Request.

Office Hours: Monday – Friday, 8 a.m. – 4:30 p.m.

Welcome Center Resources

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000