Contact Information

Our main number is (614) 722-2000 or (800) 792-8401. You may also visit our Frequently Called Numbers page for additional contact information.

To send mail to a patient, please use the following address:

Nationwide Children's Hospital
Attn: Patient Name & Room Number
700 Children's Drive
Columbus, OH 43205

Below are forms frequently requested by parents and/or caregivers.

Medical Records Information

Requesting Copies

Copies of medical records can be requested in one of three ways:

1. By Mail

 Mail your completed authorization form to:

Nationwide Children's Hospital
Health Information Management Department
Attn: Correspondence
700 Children's Drive
Columbus, OH 43205

2. In Person

For your convenience, authorization forms are available in all clinic locations. Once you’ve completed the form, you can either have the clinic staff forward it to the HIM department or you can drop it off at the Radiology /Medical Records office located on the first floor of the Tower building next to Radiology.  

3. By Fax

Your completed authorization form can be faxed to (614) 355-0797.

Turnaround Time for Requests

All requests, whether delivered in-person, by mail, or via fax, require a 7-10 day processing time. No same day requests will be accepted. Fees will be assessed upon receipt of your request and an invoice mailed. When your cashier's check or money order is received, the records will be mailed. If you would prefer to pick up your records, please note this preference on the authorization form and a representative will contact you with the fees and arrange a pick up time.

For Questions

For questions about your request or to speak to a representative from our office, please call (614) 355-0777.

Disclaimer: DO NOT use this form if you are having a medical emergency – call 911

If you have questions about Nationwide Children's physicians, education courses and services, you may also call our 24-hour referral service (614) 722-KIDS (5437) or 1-800-875-KIDS (5437).  Please note that Nationwide Children's website offers general medical information only and is not intended to provide personal medical advice. Our email service will answer questions about our programs and services. However, for any personal health problem you should seek advice from your physician.

DO NOT USE IN CASE OF EMERGENCY - Call 9-1-1. This is a general form that goes to our Marketing department. Please do not ask specific patient-related questions. Allow 2-3 business days for a reply.