Family Resource Center

The Family Resource Center: A Home Inside a Hospital

The Columbus Blue Jackets Foundation Family Resource Center was designed by families and professionals to support patients and families during their time at Children's Hospital, both inpatient and outpatient. It is located on the green path, close to the chapel, which allows families to quickly access all major public areas of the building.

In honor of their multi-year commitment to the work being done at Nationwide Children's Hospital, the Center was named The Columbus Blue Jackets Foundation Family Resource Center. The space was designed to replicate the colors and overall atmosphere of Nationwide Arena, home to the Columbus Blue Jackets.

We're proudly celebrating 10 years of a wonderful family-centered service for those we serve at Nationwide Children's Hospital.

The Family Resource Center is staffed Monday through Thursday from 8 a.m. to 8 p.m., Fridays from 8 a.m. to 4 p.m. and weekends from 9 a.m. to 2 p.m. When it is not staffed, security can assist families with access to the Center.

If you need to contact the Family Resource Center, please call (614) 722-2252.

Programs and Services

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Big Lots Books and Bagels

All patients and families are invited to join us the first and third Wednesday of each month from 3 to 5 p.m. for a fun afternoon of free books, bagels and healthy snacks courtesy of Big Lots!

Cell Phone Charging Station

If you need to charge your phone, bring it down to the Family Resource Center! Our charging station can charge up to 8 devices at the same time, is 30% faster than a traditional charger, and fits on 99% of all devices.  

Haircuts

Great Clips is now providing free haircuts for family members of inpatients in the Family Resource Center! Two stylists will be available on the first and third Wednesday of every month from Noon to 4 p.m.

No Appointments Necessary - availability offered on a first come-first served basis.

Infant Massage

Meet with our Certified Infant Massage Educator to learn infant massage techniques that are the most appropriate for your baby. Classes are taught on Wednesdays.

Laptop and iPad Lending Program

Parents of patients, and adult patients (+18) can borrow a laptop computer or iPad.

A driver’s license or state issued identification card is required.

Devices are available to be borrowed during staffed hours, and can be kept until 10 a.m. the following day.

Lunch and Learn

An information series for parents of patients coordinated by staff of the Family Resource Center and Nationwide Children's Hospital.

Past topics include hand hygiene, music therapy, family fitness, Enteral Nutrition, Medical Info on the web and more.

Free lunch is provided and registration is limited. Visit the Family Resource Center for dates and times.

Massage Therapy

Licensed Massage Therapists are available to provide free, 15-minute back and shoulder massages every Monday through Thursday from 11 a.m. to 3 p.m.

Parents and primary caregivers may sign up for a massage in the Family Resource Center or by calling (614) 722-2252.

The Ohio Benefit Bank

A web-based computer program that helps connect low and moderate-income Ohioans to support programs and public benefits. There are trained counselors staffing the Blue Jackets Family Resource Center who will help you in your application process for assistance at no cost.

Find out if you are eligible for one or more of the following:

  • Child Care Assistance
  • Food Stamps
  • Cash Assistance
  • Free or Reduced School Lunch Program
  • Federal Student Financial Aid

You can also become a registered voter through this service.

Toy Lending Library Satellite

Families may access a variety of developmental, adapted toys and switches through toy lending services of the Nisonger Center’s Toy and Technology Library by selecting items through the Library’s toy catalogs located in the Family Resource Center.