Physician Liaisons

Our program is a two-way communication channel, and one additional way Nationwide Children’s Hospital strives to better serve physicians, their office staff and patients. Through personal office visits, written correspondence, telephone calls, faxes and email, our physician liaisons provide a critical connection to the hospital.

Please contact our physician liaisons if you have questions, need referral assistance or would like them to schedule a meeting with you or your staff.

If your practice is not located in a listed territory, please contact Matt Hughes at (614) 355-0886 or email us at and a liaison will be assigned to you.

The goal of the Physician Liaison Program is to provide a valuable communication resource to our medical staff, other physicians and referral sources throughout the Nationwide Children’s service area. The liaisons offer:

  • Information on new programs and specialty updates
  • Referral assistance
  • Personal communication to Nationwide Children’s Hospital
  • Single reference source for any hospital-related questions
Matt Hughes

Matt Hughes, Director of Growth and Physician Relations
(614) 355-0886

Tracie King

Tracie King, Physician Liaison
(614) 309-0656

Tracie's service area is Boyd (KY), Cabell County (WV), Clinton, Fayette, Franklin, Gallia, Greenup (KY), Highland, Jackson, Lawrence, Meigs, Pickaway, Pike, Ross and Scioto counties.

Ashley Laing

Ashley Laing, Physician Liaison
(614) 867-1924

Ashley's service area is Athens, Belmont, Fairfield, Franklin, Guernsey, Hocking, Licking, Monroe, Morgan, Muskingum, Noble, Ohio (WV), Perry, Vinton, Washington and Wood (WV) counties.

Jaelene Krug

Jaelene Krug, Physician Liaison
(614) 753-8713

Jaelene's service area is Delaware, Union, Madison, Clark, Greene, Champaign, Logan, Marion, Harden, Allen, Hancock, Wyandot, Seneca and Putnam counties.

Radiology Moving to Epic Radiant

Nationwide Children’s will go live with Epic Radiant on Nov. 5. This exciting project will bring radiology onto the hospital EMR and will include the renaming of over 1,400 radiology procedures.

For answers to clinical questions regarding various radiology procedures, review the materials below:

Complete Radiology Procedure Codes

Top 30 Provider Order Codes

Launch Radiant Program Presentation

Making a Referral

Most outpatient clinic appointments can be made by calling Central Scheduling at (614) 722-6200 or (877) 722-6220, or by using the online request form. The following are recommendations for completing your referral.

Provide complete information for the following:

  • Correct spelling of name

  • Date of birth

  • Sex of patient (This is really important as it is often really difficult to determine the sex of the child based on the child’s name.)

Provide as much of the patient’s medical history as known:

  • Lab or x-ray completed

  • Results of diagnostic tests

  • You may be asked to send or fax the lab and/or x-ray reports.

Based on the information provided, staff will:

  • Triage the referral

  • Make an appointment

All of the information on the form helps the staff contact the appropriate people so that we can communicate with the patient, family, and referring physicians to provide continuity of care.

If a referral and/or authorization is needed, it is the responsibility of the referring physician’s office to provide that information to Nationwide Children’s Hospital. If the Nationwide Children’s Hospital clinic has not received the requested information two to three days prior to the appointment, the program staff will contact your office.

Urgent Appointment Promise

If referring physicians have a patient who truly has an urgent need to see a specialist, please call (614) 355-0221. We will call the patient within one business day to schedule an appointment within five business days. Learn more about our Urgent Appointment Promise.

Physician Direct Connect

If you have a referral question or concern, please call the Physician Direct Connect line at (614) 355-0221 or (877) 355-0221. The Physician Direct Connect line can assist with transfer requests, referrals, direct admissions and physician-to-physician consultation requests.


CareLink is a web-based electronic health records (EHR) system designed for community providers. It allows providers to view patient medical records, images and documents via the web. Practices can verify billing and coding, as well as receive automatic receipts of patient activity at Nationwide Children’s Hospital. To sign up for CareLink or request access for administrative staff, contact your physician liaison or complete a CareLink registration form.


Nationwide Children's Locations
View Maps & Directions For All Nationwide Children's Locations
Central Ohio And Regional Locations
View Central Ohio and Regional Locations Map