Support Services :: Nationwide Children's Hospital

Support Services

In addition to expert medical care, families with children with special health care needs may want to access family support resources. This support may be assistance with coordinating their child's needed services, help with thinking through and coping with special challenges, the opportunity to talk with other families who have managed similar health challenges or help securing information about available services. See the links below for more information:


Several departments within Children's are focused on providing helping services to families. The departments include the following:

Behavioral Health

Provides individual, family and group therapies for social, behavioral and emotional problems, psychological assessments, psychiatric consultations, treatment for victims of sexual abuse and adolescent sexual offenders, parent guidance, home-based services, divorce services, ADHD assessment and management, community support program for high-risk children, alcohol & drug services, Kinship Care Navigation program and Autism program.

Clinical Services and Care Coordination

The staff in Clinical Services and Care Coordination are available to help families secure and coordinate the health care and special services their children need. They provide needed support to families and assist them in overcoming problems that interfere with their ability to care for their children. The staff help families identify and secure needed hospital and community services and supports. Medical Social Workers, Nurse Case Managers, Nurse Practitioners, Utilization Review / Discharge Planning Nurses and Interpreters are members of the Clinical Services and Care Coordination Department.

Call (614) 722-6300 or talk to your child's doctor or nurse.

Family and Volunteer Services  

The Family and Volunteer Services (FVS) Department staff and volunteers facilitate services and resources to sustain and enrich an environment for health care that is supportive of development, coping and comfort. Programs and services are directed to meet developmental, psychosocial, educational, and recreational needs of patients and families at Children's. The child life, early childhood development, school, and volunteer programs, and the gift shop are housed within FVS.

Call (614) 722-3635 or talk to your child's doctor or nurse.

Seasons for Healing

Seasons for Healing is a bereavement program for all members of the family. It meets on the 2nd Thursday of each month from 6:30-8:00 PM at the Center for Family Safety and Healing, 655 E. Livingston Ave. Columbus, OH 43205. This program is designed to provide support and resources to all who have experienced the loss of a loved one at Nationwide Children's Hospital find strength, comfort and support. Children meet with Child Life Specialists in age appropriate groups, 5 years of age and older, while parents and grandparents meet with other parents and grandparents for their own time of education and sharing with Chaplains.

Contact Pastoral Care at (614) 722-5250.

Nurse-Family Partnership

The Nurse-Family Partnership is a program for women who are having their first baby. The mother will visit with a specially trained nurse at home throughout the pregnancy and continue to visit until the child is two years old. The mother's partner, extended family and friends are encouraged to participate in the home visits, when the mother and nurse agree it is appropriate. Learn More about the Nurse-Family Partnership Program

Contact Nurse-Family Partnership at (614 )722-8222.

Pastoral Care

Chaplains are available to offer emotional and spiritual support to families, patients and staff of Nationwide Children's Hospital 24 hours per day, seven days per week.

Call (614) 722-5250 or talk to your child's nurse.

Starlight Starbright

Starlight Starbright Children’s Foundation launched a new-and-improved Starbright World, a safe and secure online community for seriously ill teens and their siblings.  A first-of-its-kind program when it debuted in 1996, Starbright World has provided thousands of sick teens with peer support through chat, instant message, bulletin boards, blogs, a message center and other tools.  The new Web-based technology enhances the user experience and increases Starbright World access to millions more sick teens worldwide. Teens who are seriously ill or have life threatening conditions and their siblings can register for free at:

Call 800-315-2580.

The Center for Family Safety and Healing

Breaking the cycle of child abuse, family, domestic and teen dating violence through advocacy, training, prevention, intervention, treatment and research.

Call (614) 722-5985.

If you have any questions or need additional information, contact your health care provider or the Clinical Services and Care Coordination at Nationwide Children's Hospital, (614) 722-6300. This information will be updated periodically. If you are aware of changes or additions to this list please complete the update form and we will contact you to get additional information.

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000