CareLink, Haiku & Canto: Epic Access for Community Providers

CareLink, Haiku and Canto provide connected access to your patients’ Nationwide Children’s information. Use CareLink in a web browser for the fullest set of features, Haiku on a smartphone for quick mobile access and Canto on an iPad for tablet-based chart access.

This single resource offered in multiple formats to fit different devices is available to community providers for free. It offers external physicians and support staff read-only access to patient electronic medical records in real-time.

Choose the Best Way To Work

Select a tool below to learn when to use it and which features are available.

CareLink Computer or Web Browser Full Portal Tasks

Use CareLink when you need the fullest set of tools for managing a shared patient’s care.

  • View patient records and documents
  • Review radiology images
  • See scheduled appointments and procedures ordered
  • Access patient information to verify medical billing and coding
  • Receive automatic receipts of patient activity at Nationwide Children’s in a scheduled summary
  • Share selected patients or entire practice patient data for easy shift transitions
  • Referral order entry
  • Send and receive secure community messages with specialists at Nationwide Children's
Haiku iPhone or Android Smartphone Quick Mobile Access

Use Haiku for convenient access to recent patient information while away from a computer.

  • Review patient summaries
  • View recent encounters, results and notes
  • Review patient care-team information
  • Use Epic Secure Chat for non-urgent messages to other Epic users
  • Use "forward", "availability" and "silent" functions for Secure Chat

Important: Haiku displays a subset of the information available in CareLink. Community Messages and CareLink result notifications are not available in Haiku.

Canto Apple iPad Tablet Chart Access

Use Canto when you want to review Epic patient information on the larger screen of an iPad.

  • Access patient charts from an iPad
  • View recent encounters, results and notes
  • Review patient information away from a computer
  • Use a larger mobile screen for chart review

Available features are based on your approved CareLink access and Nationwide Children’s Epic configuration.

Set Up and Frequently Asked Questions

Find answers to common questions about accessing CareLink and Haiku, login, locating patient information, community messages and managing notifications and viewing clinical records. Use this guide to quickly navigate key features and troubleshoot common access issues.

Browse Answers to Your Questions

Open a Step by Step Guide to Haiku Setup and Access

 

Community Messages Disclaimer

Community Messages through Epic provide a secure, web-based tool for Nationwide Children’s specialists and community physicians to communicate regarding the care of a mutual patient.

If you have an urgent patient need, please do not use CareLink Community Messages. For urgent items and informal consults, call Physician Direct Connect at (614) 355-0221 or (877) 355-0221.

Referring Providers: Contact your Physician Liaison for more information on how to use Community Messages.

Nationwide Children's Specialists: Contact the Support Center at (614) 355-3750 or email.