About the Unit
Designed For the Best Care
Our bright, accessible Heart Center unit is designed for you. For your safety. For your comfort. For your efficient care.
You'll find it's easy to navigate the area. And, you'll appreciate the extras we provide for our patients and their families.
Understanding the Basics
The Heart Center Unit has 24 rooms, organized around three nurses stations. They are labeled A1, A2 and A3, and our unit coordinator sits at the A1 nurses station. The unit coordinator will be happy to assist you with needs or questions.
Parking passes are available at the A1 nurses station.
- To enter or leave the unit, use your key card. You’ll get this card during the admissions process. If you don’t have one yet, let us know and we’ll make sure your get one.
- When patients leave the unit, they must sign out at the A1 nurses station. You also need to sign back in when you return.
- Visiting hours are 8 a.m. to 9:30 p.m., seven days a week.
- Parents and grandparents can visit any time.
- Visitors need a guest code to enter the unit. This is a code parents come up with and share with family members who are allowed to visit.
- Two people at a time can stay overnight in the patient's room. They must be over age 18.
Family Amenities
We want our patients and their families to have the best possible experience with us. Our commitment and passion shows at every turn. Look for it in the kindness and consideration of our staff. And we're there for you with these amenities:
Our family lounge is located across from the A1 nurses station. Feel free to use the fridge, microwave or phone-charging station. You'll also find free coffee.
Our family consult and mother's room is across from the A3 nurses station. It's a good place to sit down privately with your care team. And moms can use the breast pump there at any time.
You can't miss our playroom. It's behind the big squirrel! The playroom is a welcoming place where kids can be kids. Ask for the key at the A1 nurses station, and please be sure to sign your child out first.
Patient Safety
We value your trust. And we earn it. It starts by protecting your information. For example, if you call for an update on a patient's status you'll need to give your Care Code. Look for it on the patient's ID band.
You can also count on us to protect your health. While patients are in our care, they:
- Are monitored 24/7 with a technology called telemetry. This is a small heart monitor that sends signals wirelessly to our telemetry technicians at the A2 nurses station. These technicians keep a constant watch on each patient's condition and alert nurses if there is a concern.
- Are allowed to leave the unit only with a nurse.
- Must wear a gown provided by the hospital, if they are older than 1 year.
- Must stay in their room, if they are in isolation. This is to reduce the risk of infection.