What to Expect

With 16 convenient locations throughout Ohio, we promise to make your experience as stress-free as possible. Our exceptionally trained team is committed to providing special care and attention to your child.  

What Should I Bring?

Please bring these items with you when visiting a Laboratory Service Center:

  • Knowledge of how testing was ordered. Orders can be a hardcopy given to you by your child's provider, faxed to the laboratory, or placed in an electronic medical record. Please check with your provider before arriving for testing.
  • A current insurance identification card 
  • Parent or Guardian's driver's license or photo ID 

Comfort Hold Techniques

Keeping your child still and safe during a blood draw is the most important part of the visit. Comfort hold techniques have been developed to help you hold your child during this process. Learn more about the Comfort Hold Techniques at Nationwide Children's Hospital. 

Helping Hands Patient Education Materials - Resources for Your Laboratory Services Visit

Some tests may require special preparations before the test can be performed. This may include fasting or avoiding certain medications. Your provider should supply you with the test orders to be processed, as well as special instructions to prepare for and/ or transport the specimen if it was collected at home. Instructions are intended as a supplement to verbal instructions given to you by the provider. Nationwide Children's is not responsible for any consequences resulting from the use or misuse of the information in the Helping Hands.

English

Glucose Tolerance
Pinworm
Stool Collection
Sweat Chloride
Urine - Clean Catch Guidelines for Males and Females
Urine - 24 Hour Specimen Collection Guidelines

Spanish

Glucose Tolerance
Pinworm
Stool Collection
Sweat Chloride
Urine- Clean Catch 
Urine- 24 hour Collection

Somalian

Glucose Tolerance
Pinworm
Stool Collection
Sweat Chloride
Urine- Clean Catch 
Urine- 24 hour Collection

Your Patient Experience
Please complete the following survey and include any compliments or suggestions regarding your laboratory experience.

What to Expect FAQs

Do you only collect blood specimens and do testing on children?

While our specialty is pediatrics, we can also do testing on adults. We are specially trained in collecting specimens on the "hard to stick" veins at any age.

Do I need to schedule an appointment for lab work?

We offer walk-in service for lab work. The only tests that require scheduling are Sweat Chloride and Glucose Tolerance testing.

Do I need orders from my child's provider for lab work?

Yes, you must have written orders from your child's provider for lab work. They can be brought in on a requisition from your child's provider, submitted through an EMR, or faxed in from the provider's office.

How do I find out my child's lab results?

You must contact the provider that ordered the lab work to find out the results or sign up for MyChart.

Why did my insurance only pay part of my bill?

Most insurance plans require you to pay a deductible and/or co-insurance. In addition, you could be responsible for noncovered services. Please contact your insurance company for specific answers to your questions.

The insurance listed on my bill isn't the right one. How can I change it?

First, check to see if the insurance company that you had on that date matches the date of service on the bill. If it is the wrong insurance company, the Patient Account Representatives can help you Monday through Friday, 7 a.m.-5:00 p.m. Call (614) 722-2055 or email us at Children'sPatientAccounts@NationwideChildrens.org.

Why did I get a bill from Nationwide Children's Hospital?

Doctors and other healthcare providers often send lab work to Nationwide Children's Hospital for processing.

Are payment plans available if I can't afford to pay my bill all at once?

Nationwide Children's Hospital will work with you to set up a payment plan that will meet your need. Patient Account Representatives are on hand to help you Monday through Friday, 7:00a.m. - 5:00p.m. at (614) 722-2055 or email us at Children'sPatientAccounts@NationwideChildrens.org. Please note: Nationwide Children's Hospital does not charge interest on balances due.