Synagis Program

Almost all babies get respiratory syncytial virus (RSV) sometime – most of them before 2 years old.  For healthy babies it is like getting a cold, but for some infants who are born early or with certain heart and lung conditions RSV can be very serious. 

Nationwide Children’s Hospital Homecare provides both Synagis and pediatric nursing expertise for children who are at high risk for developing RSV to lessen their chance for getting a serious lung infection. 

Our Synagis team of coordinators, nurses, pharmacists, pharmacy technicians, and reimbursement specialists work closely with the hospital and community physicians to provide the best care possible for each child.  Our goal is to help reduce and prevent RSV for high-risk children.

How to Reach Us

Services are available with a referral from the patient’s physician. Regular hours of operation are 8 a.m. to 5 p.m., Monday through Friday. Staff are on call 24 hours a day, seven days a week to answer patient/referral questions.

Referral Process

Call (614) 355-1100 or 800-466-2727, Monday thru Friday 8 a.m. – 4:30 p.m. to arrange a referral by providing the following information:

  • Type of insurance/payer
  • Patient name, address, date of birth, diagnosis
  • Physician ordering care
  • Patient care/equipment/infusion need

Our Leadership

Jill Smrdel

Referral/Service Access & Information Manager

Synagis Coordinators:

Tracy Arms (H-R)

(614) 355-1152

Amiee Olvera (S-Z) 

(614) 355-0531

Nicole Williams (A-G)

(614) 355-1123

Synagis Resources

  1. Synagis Referral Form

  2. Synagis Birthday/Eligibility Guidelines

  3. Synagis Face to Face Fact Sheet

  4. Synagis Face to Face Form
  5. Synagis Prior Authorization Form

Helping Hands

  1. Synagis

  2. Respiratory Syncytial Virus (RSV)

  3. Hand Hygiene