New Franklin County Psychiatric Crisis Line for Youth now available 24 hours a day, seven days a week

April 4, 2016

Effective April 4, 2016, the Franklin County Psychiatric Crisis Line for youth and adolescents ages 17 and under is provided exclusively by Nationwide Children’s Hospital.

The psychiatric crisis line is available 24 hours a day, 365 days a year to address the growing need of mental health and substance abuse crisis services for youth and adolescents. To reach the youth and adolescent psychiatric crisis line, please call 614-722-1800.

Youth and families already linked with a behavioral health clinician should first contact their clinician or crisis line provided by their current clinician.

Franklin County adults, 18 years of age or older, can continue to seek psychiatric crisis care at Netcare Access. Netcare Access provides 24-hour mental health and substance abuse crisis intervention, stabilization and assessment. To reach the Netcare Access adult crisis line, please call 614-276-CARE (2273).

The Alcohol, Drug and Mental Health (ADAMH) Board of Franklin County initiated this expanded partnership due to the increased demand of youth in need of crisis services. Nationwide Children’s will ensure linkage to ongoing treatment following crisis evaluation and stabilization.

“Nationwide Children's Hospital has long collaborated with ADAMH and our other community partners to provide expert psychiatric/behavioral health treatment and crisis care to children and adolescents in our community,” said David Axelson, MD, Medical Director for Behavioral Health Services and Chief of Psychiatry at Nationwide Children’s Hospital, and Chief of the Division of Child and Adolescent Psychiatry at The Ohio State University Wexner Medical Center. “It is an integral part of our mission to remain committed to improving access and linkage to services in order to meet the growing need.”

“Families across Franklin County have expressed a growing need for increased youth crisis services. By growing our partnership with Nationwide Children’s Hospital, we can ensure that youth and their families have access to these crucial behavioral health services. ADAMH is excited about this partnership and looks forward to our continued work with Nationwide Children’s Hospital,” said David Royer, ADAMH Board Chief Executive Officer. 

ADAMH is Franklin County’s authority for planning, funding and evaluating mental health, alcohol and drug abuse prevention and treatment services. ADAMH-funded services are provided by a local network of more than 33 not-for-profit providers and offered on a sliding-fee scale, making them affordable for any county resident, regardless of income.  

About Nationwide Children's Hospital

Named to the Top 10 Honor Roll on U.S. News & World Report’s 2019-20 list of “Best Children’s Hospitals,” Nationwide Children’s Hospital is one of America’s largest not-for-profit freestanding pediatric health care systems providing wellness, preventive, diagnostic, treatment and rehabilitative care for infants, children and adolescents, as well as adult patients with congenital disease. Nationwide Children’s has a staff of more than 13,000 providing state-of-the-art pediatric care during more than 1.5 million patient visits annually. As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. More information is available at