Teen Volunteering (Volunteens)

Who: Teens must be 15 years old and in high school by July 1, 2020.

What: Volunteers accepted into the program complete an assignment matching process. Most assignments focus on supporting families, patients and staff. See below for more specific details. Teens who are successful in providing service in their initial assignment will have the opportunity to grow into new assignments.

When: Volunteers commit to a consistent assignment that is 2-3 hours in length on the same day and time each week.

Where: Primarily at Main Campus; there are limited opportunities at the community-based Close To Home locations.

Cost: Volunteer polo shirt is $23, plus tax. Teen volunteers are also are required to wear khaki pants or knee-length skirt and closed-toe shoes

If I apply, am I automatically accepted?
The teen program continues to grow each year! We try as best as we can to match as many teens with volunteer positions as possible, but due to the high number of applicants, it is not possible to find a match for everyone. Opportunities on weekends are limited.

Application Process

Applications for the 2020-2021 school year teen volunteer program are now closed as capacity for the program has been met. More information regarding the 2021-2022 school year teen volunteer program application will be available in 2021. 

Please keep in mind that our program receives many more applications than positions available. Applying is the first step in the process but does not guarantee acceptance into the program. Thank you for your interest.

The application process includes:

  • Complete the online application
  • References —Electronic form submitted by those non-family members you select
  • Information and interview session- Parent involvement is required in order for both teen and parent to learn overall program expectations and overview. Dates to be determined.
  • Submit vaccination record and TB skin test completed by a personal health provider to our Employee Health Department (further information on this step provided later)
  • Orientation- An overview to hospital policies including safety, infection control, boundaries, and privacy laws
  • Attend an assignment specific training(s) after orientation

Volunteer Assignments

During the Teen Screening Session, applicants and parents learn more details about the typical volunteer assignments and shift availability. The following brief descriptions are offered to help you get a glimpse of some of the work teens do. Teens who are new to the program are placed in areas where they have support of a staff member. Placements are assigned based on hospital needs and applicant interview scores.

Alliance Data Sibling Clubhouse

Clubhouse volunteers work under the direct supervision of a staff member to play with children ages 3-12 who are brothers and sisters of patients. This area is not a day care space but rather a special support area that targets interventions to address the needs of siblings who have an ill or injured brother or sister. The Clubhouse is a very busy area and we rely on volunteers who are energetic, reliable, and who love to play with younger children!  

Welcome Desk

Volunteers at the Information Desk assist staff members in a very busy environment. Volunteers assist with greeting patients, families and visitors, answering phones, providing directions, making deliveries and accepting donations of toys and resources from the community.  Information Desk volunteers should have good communication skills and enjoy working with the public.

Close To Home Centers (Dublin, East Broad, Westerville, Canal Winchester, Hilliard and Clintonville)

Most Close To Homes have volunteer assignments in specific service areas such as Urgent Care and in Occupational Therapy/Physical Therapy. Urgent Care volunteers support staff by interacting with children in the waiting area, escorting patients and families back to rooms, keeping rooms and toys clean, and assisting staff with other needed duties. OT/PT volunteers assist staff with keeping equipment clean, making copies, and preparing rooms, equipment and supplies for the patient treatments staff perform. Volunteers in this environment have the opportunity to observe treatments in action which may be beneficial for students interested in pursuing a career in OT or PT.  Please note: Assignments at the Dublin Close to Home are extremely limited.  Please do not apply if this is the only site you are able to volunteer. Staff want volunteers who are interested in the assignment, not just the location.

Family Resource Center

Provide hospitality and supportive services for family members and staff in educational, fitness and resource area.

Gift Shop

Provide a service of convenience to employees, patients and visitors. Volunteers assist Gift Shop staff with daily routine, while representing the hospital in a positive way.

Patient Transport

Assist with wagon/wheelchair collection and cleaning as well as escorting patients and families as they get discharged from the hospital.

Frequently Asked Questions 

If you have additional questions, we will be happy to answer them. We encourage teens to take the initiative to communicate with us! 

If I am accepted, then what?

You will receive an email communication with next steps.

What are you looking for in a Volunteen?

Our teen volunteers must be interested and enthusiastic about what they are doing. It is important to be independent and comfortable talking to children and adults. There are many rules regarding infection control, confidentiality, and interacting with children and families—it is important to pay attention to this information and follow these regulations. Hospital staff expects a teen volunteer to follow directions and demonstrate maturity and respect.

When would I volunteer?

Our volunteers are given an assignment on the same day and same time each week, for example, Wednesdays 4-6 p.m. Typically, volunteers are here 2-3 hours each week.

How about volunteering at a Close To Home location?

Most of the available assignments are on the main hospital campus. We do have a few assignments at the Dublin, Westerville, Hilliard, Clintonville, Canal Winchester or East Broad Close To Homes. We look for applicants who are interested in the assignment, not just the location.

What are the uniform and dress code requirements to volunteer?

Volunteers are required to purchase and wear a uniform while volunteering. If financial hardship exists, arrangements can be made to get a uniform at no charge. In addition to the uniform polo or vest, volunteers must wear their name badge, khaki pants (no jeans) or knee-length skirt, and closed-toe shoes. Artificial/gel nails, visible tattoos and facial piercings are not permitted.