Care Connection

Health Care - Right at School

Connecting Kids to Health Care

Learn How

School-Based Health Services (Care Connection)

Care Connection is a partnership between Nationwide Children’s Hospital, area schools and your child’s doctor to provide additional access to health care at your child’s school.

The services provided are not meant to replace your pediatrician or family doctor. When your child has any medical need, your first call should always be to your pediatrician. If your child does not have a pediatrician or family doctor, we will connect you to one.

To Schedule Pediatric Services: Call (614) 355-2590 or contact your school nurse.

To Schedule Mental Health Services: Contact the school counselor or school social worker, or call Nationwide Children’s Behavioral Health Intake Department at (614) 355-8080.

Summer Hours 

Care Connection Health Clinics will offer summer hours starting June 4 at the following schools.

East High School:
Monday - Thursday, 8 a.m. to 5:30 p.m. (You must arrive by 5 p.m. for an appointment.) 
Linden-McKinley High School: Monday - Wednesday, 8 a.m. to 5:30 p.m. (You must arrive by 5 p.m. for an appointment.) 
Livingston Elementary: Tuesday - Thursday, 8 a.m. to 5:30 p.m. (You must arrive by 5 p.m. for an appointment.) 
Cristo Rey: Mondays and Thursdays, 8 a.m. to 3:30 p.m. (You must arrive by 3 p.m. for an appointment.) 

School Health Clinics

Nationwide Children’s has health clinics in select central Ohio schools. This program is in partnership with your child’s doctor.

How does it work?

  • You can call (614) 355-2590 or contact your school nurse to make an appointment.
  • The child’s parent/guardian must provide consent for their child to be seen by the provider. Consent forms are available at school. They are also available for download on this page. 
  • Appointments are available during school hours and, at some sites, before and after school. Walk-in appointments may be available. Parents/guardians are always welcome, but don’t need to be at the appointment. We’ll talk to you over the phone after the visit.
  • We will give your child a paper that explains what happened during the visit with any needed medication or follow up.
    Services

We can:

  • Help when your child has a sore throat, bad cough, earache, headache
  • Give shots
  • Do blood work
  • Perform checkups
  • Send medication to the pharmacy
  • Provide sports physicals
  • Treat asthma
  • Help with work permit physicals
  • Treat anxiety, depression and ADHD
  • Test for pregnancy or sexually transmitted infections
  • Provide education on birth control
  • Connect you with a doctor
  • And more

Behavioral Health Counseling Services

Licensed mental health professionals can provide counseling and prevention services to help your child. They assist children to overcome life’s problems, feel better, manage their relationships with others and improve how they do in school.

How does it work?

  • School staff will contact the parent/guardian to ask their approval to refer the child to counseling services.
  • Nationwide Children’s staff will contact parents/guardians to complete the intake process and link them with the service the child needs.

Services 

Individual therapy

  • Usually takes place at school but can also happen in the community or in your home
  • Is a partnership with the parent/guardian
  • Involves meeting with your child one to two times per week

Group therapy

  • Is provided in the school to children who have similar issues and will benefit from learning from each other and practicing skills in a group setting
  • Lasts 6-12 weeks, 1-2 times per week

School-wide prevention programs

  • At elementary and high schools

Schedule an Appointment

Contact Nationwide Children’s Behavioral Health Intake Department at (614) 355-8080 or contact your school counselor or school social worker to schedule an appointment.

School-Based Asthma Therapy

Nationwide Children’s School-Based Asthma Therapy (SBAT) Program is a link between the school and your child’s asthma care provider. Through the program, a child with high-risk asthma can get his or her medicine to prevent asthma right at school. While we want to keep your child’s overall asthma care with their provider, we also want to make sure he or she is getting their medicine each day. Working with community partners, such as the school nurse, to help children get their medicine makes this possible.

What does the SBAT team do?

  • Delivers asthma controller medicine and orders to school
  • Talks with your child’s asthma care provider
  • Talks with your child’s school nurse
  • Follows-up with parent/guardian regarding child’s asthma

What does the school nurse do?

  • Gives the asthma controller medicine to your child each day
  • Monitors your child’s symptoms and shares how your child is doing with the SBAT team.

With the help of the school nurse, patients in the SBAT program have shown decreased symptoms and fewer visits to the hospital.

What is your role as a parent/guardian?

  • Give the asthma controller medicine during non-school times, such as:
    • Evenings
    • Weekends
    • Non-school days
  • Request refills of asthma controller medicine.
  • To do so:
    • Call the Nationwide Children’s Hospital Orange Pharmacy:
  1. Dial (614) 722-2160.
  2. Press ‘1’ for refills.
  3. Then press ‘1’ for the Outpatient Pharmacy.
  4. When asked, enter prescription number (found on inhaler label), followed by #.
  5. The refill will then be mailed to your home.
  • All other asthma medicines will continue to be filled at your local preferred pharmacy.
  • Schedule and attend asthma follow-up appointments for your child.
  • Know your child’s Asthma Action Plan.

Refer a Student 

Speak with your school nurse to see if this program is available at your child’s school or call (614) 355-5495. Students can be referred by school staff or your child’s doctor (primary care physicians, asthma specialists or any other care providers the child may see). Our goal is to enroll students with uncontrolled asthma that may need help with medication routines. We prefer, but it is not required, that the parent or guardian knows about the referral to SBAT.

What to Expect

When a child is enrolled in the SBAT program, you can expect: 

  • Asthma controller medication at school
  • Medication orders provided by SBAT team
  • Frequent follow-up from SBAT team
  • SBAT educational teaching for staff and parents

Mobile Care Center

Nationwide Children’s Hospital’s Mobile Care Center and the Ronald McDonald Care Mobile© (in partnership with Ronald McDonald House Charities©) visits schools to make it easier for children and families to receive health care by having medical equipment and health care providers on board.

How does it work?

  • Contact your child’s school front office or school nurse for the next date of available services.
  • The child’s parent/guardian must provide consent for their child to be seen by the provider. Consent forms are available at your child’s school.
  • Parents are always welcome, but don’t need to be at the appointment. We’ll talk to you over the phone after the visit.
  • We will give your child a paper that explains what happened during the visit with any needed medication or follow up.

Services

We can:

  • Help when your child has a sore throat, bad cough, earache, headache
  • Give shots
  • Do blood work
  • Perform checkups
  • Send medication to the pharmacy
  • Provide sports physicals
  • Treat asthma
  • Help with work permit physicals
  • Test for pregnancy or sexually transmitted infections
  • Provide education on birth control
  • And more

Locations

Our Mobile Care Center visits a number of schools in the central Ohio region. Please contact your school to schedule an appointment. If you are a school that is interested in scheduling a Mobile Care Center visit for your students, contact Tifini Ray at (614) 203-2372.

Wheelchair Clinic

In partnership with an area school committed to caring for students with medical complexities, the Department of Physical Medicine and Rehabilitation at Nationwide Children's brings a team of professionals to the school twice a year to offer specialized services for students with mobility challenges.

For more information, contact Matt Moore at Matt.Moore@NationwideChildrens.org or (614) 722-5810.

For Parents

Parents/guardians are welcome to come to an appointment, but it is not required. The Care Connection providers can see your child as long as you have provided consent.

When your child sees the nurse practitioner, Care Connection staff will attempt to reach you by calling the number provided on the consent form. Additionally, a document called an After Visit Summary (AVS) will be sent home with your child. The AVS will describe the services provided and any recommended follow up, if needed.

The mental health clinicians encourage family involvement. The clinician will schedule family sessions and/or phone calls with parents/ guardians to provide updates on progress and to seek input on treatment decisions.

Consent Forms

The child’s parent/guardian must provide consent for their child to be seen by the provider.

*Columbus City Schools students should use the Columbus City Schools consent form for school-based clinics and the Mobile Care Center.

Financial Assistance

Do you have insurance?

Just like a doctor’s office, we accept Medicaid and other insurance.

No insurance?

We will help you with:

  • Financial assistance
  • Getting back on insurance

No child will be denied care due to inability to pay for services.

For more information, call the Care Connection staff at your child’s school, contact Financial Services at (614) 722-2070 or access Financial Services.

For behavioral health financial information, call (614) 355-8004 or access Financial Services.

For School Personnel 

School-Based Benefits

Healthy students are better learners. When students are healthy, they miss less school due to illness and doctor’s appointments and can concentrate on learning. According to data from by the School-Based Health Alliance, school-based health centers:

  • Help students do better in school
  • Increase high school graduation rates
  • Decrease school discipline cases

In partnership with your school, Nationwide Children’s Hospital provides school-based health care at area schools through Care Connection. Nationwide Children’s providers give care through onsite clinics or through the mobile care center to help your students stay healthy so they can succeed in school.

Connecting to the Child's Medical Home

If a student visits Care Connection, a summary of services provided and recommendations for follow up (if needed) will be sent home with the student and will also be sent to the student’s pediatrician or family doctor. If the student does not have a pediatrician or family doctor, they will be connected to one.

Referrals and Requests

To refer a student, refer them to your school nurse, guidance counselor or social worker.

To request the Mobile Care Center at your school, contact Tifini Ray at (614) 203-2372.

Consent Forms

The child’s parent/guardian must provide consent for their child to be seen by the provider.

*Columbus City Schools students should use the Columbus City Schools consent form for school-based clinics and the Mobile Care Center.

Financial Assistance

No child will be denied care due to inability to pay for services. We accept most insurance plans, including Medicaid. For all other patients, Nationwide Children’s has financial assistance programs for those who qualify.

Care Connection staff are available to assist patients and families with the bill they receive by connecting families with financial support staff who are available to help families sign up for insurance (including Medicaid) or to find out if they qualify for financial assistance.

For more information, call the Care Connection staff at your child’s school, contact Financial Services at (614) 722-2070 or access Financial Services.

For behavioral health financial information, call (614) 355-8004 or access Financial Services.