Emergency Services

Dedicated to Providing State-of-the-Art Pediatric Emergency Care in a Family-Centered Environment

Emergency Services

If you think your child has a medical emergency or life-threatening condition, always call 911. If you think someone is poisoned, call the Central Ohio Poison Center at 1-800-222-1222.

Emergency Services at Nationwide Children’s Hospital features a Level I Pediatric Trauma Center/Pediatric Emergency Department at our main campus and a Pediatric Emergency Department in Lewis Center, Ohio. Both are staffed by board-certified/eligible pediatric emergency medicine sub-specialists 24 hours a day. The Emergency Departments provide expertise in pediatric advanced life support and resuscitation, as well as evaluation and treatment in every area for acute medical and surgical conditions. The Main Campus Emergency Department is the nation’s third busiest pediatric emergency department (based on NACHRI benchmarking data).

Locations 

Nationwide Children’s Urgent Care services are in Canal Winchester, Dublin, East Columbus, Hilliard, Marysville and Westerville and at the hospital’s main campus. Additionally, pediatric emergency medicine subspecialists staff the Pediatric Analgesia and Sedation Service. Emergency Medicine is dedicated to the provision of state-of-the-art acute pediatric care in a family-centered environment.

Visit ED vs. Urgent Care for guidelines to help you better understand when to seek appropriate care.

Main Campus Emergency Department
630 Children’s Drive Columbus, OH 43205
24 hours a day/7 days per week

Lewis Center Emergency Department
7853 Pacer Drive
Delaware, OH 43015
24 hours a day/7 days a week

Nationwide Children’s Hospital Main Campus Urgent Care 
700 Children’s Drive, Columbus
8 am – 11 pm every day

Canal Winchester Close To Home Center with Urgent Care
7901 Diley Road, Suite 150
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Dublin Close To Home Center on Hospital Drive with Urgent Care
7450 Hospital Drive, Suite 100
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

East Columbus Close To Home Center with Urgent Care
6435 E. Broad Street
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Hilliard Close To Home Center with Urgent Care
4363 All Seasons Drive
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Marysville Close To Home Center with Urgent Care
100 Colemans Crossing Blvd.
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 9 a.m. – 9 p.m.

Westerville Close To Home Center with Urgent Care
433 N. Cleveland Avenue
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Questions? Let the staff at Nationwide Children's help you by calling (614) 355-0221 or Toll Free at (877) 355-0221 (Toll Free)!

Family-Centered Care 

Nationwide Children's Emergency Department practices and promotes “Family Presence” during invasive procedures and resuscitative situations. The philosophy behind Family Presence supports the family as a constant in the patient's life. This practice recognizes and incorporates the strengths and coping strategies of the family in the child's care.

Thanks to an increasing trend with pre-hospital personnel, Family Presence is initiated in the field. Many EMS agencies are arriving with parents jumping out of the back of the ambulance or following closely behind the EMS crew. Family Presence has even taken to the skies. When appropriate, a caregiver is allowed to fly with his/her child in the helicopter during air transport.

Once the patient arrives in the ED, a family support person greets the family members. This support person has no direct patient care responsibility and is specifically assigned to initiate interventions to assist the family, provide emotional and psychosocial support and be a shoulder to lean upon. Parents are never forced to enter the trauma room, but are offered the option to enter if they desire. They are assured they will not be in the way, and they are welcome in the room.

Accommodations are made as soon as possible to bring the family to the bedside and the support person remains with the family member(s) at all times. It is the responsibility of the support person to act as a liaison with the medical staff and the family. Prior to the arrival of the family to the trauma room, the support person notifies the care providers of who will be entering. It is imperative that the line of communication remain open and the medical care team has knowledge of who is present in the room.

Road Construction and Traffic Information

The Columbus Crossroads project, one of the largest highway projects in Ohio, has begun and it may affect your trip to Nationwide Children's Hospital. Please allow more time for travel during construction.

Please visit www.odot71670.org for traffic information, ramp closures, alternative routes and other news here to help you safely reach Nationwide Children's.

Know What to Expect When Entering the Main Campus Emergency Department

Security Screenings at the Main Campus Emergency Department

At Nationwide Children’s Hospital, patients, families and visitors to the Main Campus Emergency Department are screened by our security officers before to entering the emergency department.

Here's what to expect:

  • Each individual will pass through our metal detector (this is similar to the airport, but faster).
  • Officers will inspect all bags for items that could be used as a weapon (pocket knives, multi-tools, etc.)
  • If you come to the emergency department by ambulance, a security officer may screen you with a hand wand or ask you to come to the metal detector.
  • Security officers are trained to identify critical patients and to speed-up their admittance; often using a hand wand in these situations.

Our goal is to identify and remove items that could be used as weapons. We appreciate your patience and help in creating the safest surroundings for our patients and families. If security officers remove any of your items, they will be held during your stay. You can pick the items up when you leave. Due to a lack of storage space, items are held for seven days and then they are discarded.

Patient Photos

Nationwide Children’s is adding patient photographs to our electronic medical record as an additional form of patient identification as well as an extra layer of patient safety. Photos may be taken at your next visit to a clinic, Urgent Care, Emergency Department or during an inpatient admission. For patients between the ages of 6 months and 6 years, the photo should be updated every six months. For patients 6 or older, the photo should be updated annually. Hopefully this news helps our families better plan for their next visit.

Consent for Treatment

All patients who come to Nationwide Children’s for medical treatment need to have a signed consent for treatment on file. If a child under 18 comes to Nationwide Children’s Hospital for treatment with someone other than their parent or legal guardian, we need an authorization from the parent or legal guardian to allow them to sign medical consent for the child. The authorization form names someone over the age of 18, chosen by the parent or legal guardian, to seek medical treatment and sign consent for the child. For example, a baby-sitter, teacher or other family member. Make sure that anyone caring for your child who may need to seek medical attention for your child in your absence, has a completed authorization form.

How to Refer Patients

Call our Physician Direct Connect Line, a 24-hour physician/provider consult-transfer center, managed by experienced RNs who can assist with:

  • Transfer requests
  • Referrals from local and regional physicians
  • ED referrals
  • Direct admissions
  • Physician to physician consultation requests

Let the staff at Nationwide Children's help you by calling (614) 355-0221 or (877) 355-0221 (Toll Free).

Conditions We Treat

  • Burns
  • Choking
  • Clammy Skin
  • Convulsions
  • Cuts and Puncture Wounds
  • Electrical Injury
  • Heat Emergencies
  • Inhaled or Swallowed Foreign Object
  • Insect Bites and Stings
  • Skull Fracture
  • Slowed or Stopped Breathing
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