MyChart Help Help with MyChart IssuesIf you have a Nationwide Children's active MyChart account, please use the form below. You will receive a call back within 3 days. Support center phone number: (614) 938-3000. Thank you. DO NOT use MyChart for medical emergencies. If you feel you have a medical emergency please seek care immediately or call 911 as appropriate. First name Last name Parent's date of birth Email address Phone number Best time to reach you Description of MyChart issue Child's first name Child's last name Child's date of birth Other children related to inquiry