Emergency Services :: Nationwide Children's Hospital

Emergency Services

If you think your child has a medical emergency or life-threatening condition, always call 911. If you think someone is poisoned, call the Central Ohio Poison Center at 1-800-222-1222.

Emergency Services at Nationwide Children’s Hospital features a Level I Pediatric Trauma Center/Pediatric Emergency Department at our main campus and a Pediatric Emergency Department in Lewis Center, Ohio. Both are staffed by board-certified/eligible pediatric emergency medicine sub-specialists 24 hours a day. The Emergency Departments provide expertise in pediatric advanced life support and resuscitation, as well as evaluation and treatment in every area for acute medical and surgical conditions. The Main Campus Emergency Department is the nation’s third busiest pediatric emergency department (based on NACHRI benchmarking data).

Nationwide Children’s Urgent Care services are in Canal Winchester, Dublin, East Columbus, Hilliard, Marysville and Westerville and at the hospital’s main campus. Additionally, pediatric emergency medicine subspecialists staff the Pediatric Analgesia and Sedation Service. Emergency Medicine is dedicated to the provision of state-of-the-art acute pediatric care in a family-centered environment.

Visit ED vs. Urgent Care for guidelines to help you better understand when to seek appropriate care.

Our Locations

Main Campus Emergency Department
630 Children’s Drive
Columbus, OH 43205
24 hours a day/7 days per week

Lewis Center Emergency Department
7853 Pacer Drive
Delaware, OH 43015
24 hours a day/7 days a week

Nationwide Children’s Hospital Main Campus Urgent Care 
700 Children’s Drive, Columbus
8 am – 11 pm every day

Canal Winchester Close To Home Center with Urgent Care
7901 Diley Road, Suite 150
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Dublin Close To Home Center on Hospital Drive with Urgent Care
7450 Hospital Drive, Suite 100
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

East Columbus Close To Home Center with Urgent Care
6435 E. Broad Street
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Hilliard Close To Home Center with Urgent Care
4363 All Seasons Drive
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Marysville Close To Home Center with Urgent Care
100 Colemans Crossing Blvd.
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 9 a.m. – 9 p.m.

Westerville Close To Home Center with Urgent Care
433 N. Cleveland Avenue
Monday – Friday, 3 – 10 p.m.
Saturday - Sunday, 12 – 8 p.m.

Questions? Let the staff at Nationwide Children's help you by calling (614) 355-0221 or Toll Free at (877) 355-0221 (Toll Free)!

Consent for Treatment

All patients who come to Nationwide Children’s for medical treatment need to have a signed consent for treatment on file. If a child under 18 comes to Nationwide Children’s Hospital for treatment with someone other than their parent or legal guardian, we need an authorization from the parent or legal guardian to allow them to sign medical consent for the child. The authorization form names someone over the age of 18, chosen by the parent or legal guardian, to seek medical treatment and sign consent for the child. For example, a baby-sitter, teacher or other family member. Make sure that anyone caring for your child who may need to seek medical attention for your child in your absence, has a completed authorization form. Download the consent form here.

Family Centered Care

Nationwide Children's Emergency Department practices and promotes “Family Presence” during invasive procedures and resuscitative situations. The philosophy behind Family Presence supports the family as a constant in the patient's life. This practice recognizes and incorporates the strengths and coping strategies of the family in the child's care.

Thanks to an increasing trend with pre-hospital personnel, Family Presence is initiated in the field. Many EMS agencies are arriving with parents jumping out of the back of the ambulance or following closely behind the EMS crew. Family Presence has even taken to the skies. When appropriate, a caregiver is allowed to fly with his/her child in the helicopter during air transport.

Once the patient arrives in the ED, a family support person greets the family members. This support person has no direct patient care responsibility and is specifically assigned to initiate interventions to assist the family, provide emotional and psychosocial support and be a shoulder to lean upon. Parents are never forced to enter the trauma room, but are offered the option to enter if they desire. They are assured they will not be in the way, and they are welcome in the room.

Accommodations are made as soon as possible to bring the family to the bedside and the support person remains with the family member(s) at all times. It is the responsibility of the support person to act as a liaison with the medical staff and the family. Prior to the arrival of the family to the trauma room, the support person notifies the care providers of who will be entering. It is imperative that the line of communication remain open and the medical care team has knowledge of who is present in the room.

Know What to Expect When Entering the Main Campus Emergency Department

At Nationwide Children’s Hospital, patients, families and visitors to the Main Campus Emergency Department will be screened by our security officers prior to entering the ED. What does this involve?

  • Each individual will pass through our metal detector (this is similar to the airport, but faster)
  • Officers will review all bags for items that could be used as a weapon (pocket knives, multi-tools, etc.)
  • For those coming to the ED by ambulance, a security officer may use a hand wand or ask those with the patient to come to the metal detector
  • Security officers are trained to identify critical patients and to express their admittance; often times a hand wand will be used in these situations

Our goal is to identify and remove items that could be used as weapons. Should the security officers need to remove any items, those items will be held during the patient and families’ stay and available for pick-up later. Due to the lack of storage, items can only be held for seven days and then they will be discarded. We appreciate your patience and help creating the safest possible surroundings for our patients and families.

Patient Photos

Nationwide Children’s is adding patient photographs to our electronic medical record as an additional form of patient identification as well as an extra layer of patient safety. Photos may be taken at your next visit to a clinic, Urgent Care, Emergency Department or during an inpatient admission. For patients between the ages of 6 months and 6 years, the photo should be updated every six months. For patients 6 or older, the photo should be updated annually. Hopefully this news helps our families better plan for their next visit.

Emergency Services - How to refer your patients

Fast Facts

July 2015 – June 2016
ED Visits (includes all visits regardless disposition): 89,307
Urgent Care Visits:
Main Campus Urgent Care: 52,652
Canal Winchester Urgent Care: 15,012
Dublin Urgent Care: 13,708
East Broad Urgent Care: 22,584
Hilliard Urgent Care: 11,859
Marysville Urgent Care: 11,646
Westerville Urgent Care: 30,649
Total Urgent Care Visits: 158,110
Total Emergency Services Visits: 247,417

View Annual Report »

Road Construction and Traffic Information

The Columbus Crossroads project, one of the largest highway projects in Ohio, has begun and it may affect your trip to Nationwide Children's Hospital. Please allow more time for travel during construction.

Columbus Crossroads

Please visit www.odot71670.org for traffic information, ramp closures, alternative routes and other news here to help you safely reach Nationwide Children's. »

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000