Urgent Care visits from the comfort of home.

Telehealth Visits for Common Illnesses and Injuries

Central Ohio’s pediatric experts have come together to offer telehealth visits for the most common illnesses and injuries kids face.

Urgent care telehealth services are available for Ohio residents experiencing one of these issues:

  • Common Illnesses: Minor colds, flu, sore throat, cough, sinus or allergy concerns, nosebleeds, pink eye, swimmer’s ear
  • Minor Injuries: Scrapes, bruises, small cuts, burns, bites, head injuries (without passing out)
  • Skin Concerns: Acne, minor infections, lice, ringworm, pinworms, rashes, eczema, scabies, styes, warts, poison ivy
  • GI Concerns: Constipation, vomiting, diarrhea, minor abdominal pain

Requesting a Telehealth Appointment

Your first call should always be to your pediatrician or family doctor who knows your child best.

Step One: Check Participating Providers

Some Central Ohio pediatric practices offer telehealth services for common illnesses and injuries. Please check this list to see if your child's primary care practice offers telehealth services.

Check Now

Step Two: Request an Appointment

If Your Child's Primary Care Practice Offers Telehealth Services:

If your child's provider is listed, please call (614) 741-8326 or follow the instructions in the link below to be connected to an urgent care telehealth appointment through your child's pediatric practice.

Get Started

If Your Child's Primary Care Practice is Not Listed:

If your child has a MyChart account, you can connect to Urgent Care telehealth online. Click here for step-by-step instructions to check in for an Urgent Care telehealth visit.*

Please call (614) 355-4299 if you need help setting up a MyChart account or have any questions.

Get Started

Hours of Operation

Urgent Care telehealth visits are available during the following times:

  • Weekdays: 3 p.m. – 10 p.m.
  • Weekends: 12 p.m. – 8 p.m.

If you are seeking care for your child outside of these hours, please contact your child’s pediatrician directly.

  • If you are seeking COVID testing for your child, please reach out directly to your child’s pediatrician or family doctor.
  • If your child needs immediate in-person urgent care, visit one of our urgent care facilities.

Frequently Asked Questions

What is Telehealth?

Telehealth means having a visit with a health care provider using technology, so you and your child can remain at home and still receive the medical care you need.

Learn More About Telehealth Services

Who Is Eligible For Services? 

You must be an Ohio resident to be eligible for Nationwide Children's pediatric telehealth services. The list of common illnesses and injuries covered by telehealth appointments is available above.

When Are Telehealth Services Available?

Urgent Care telehealth services are available weekdays from 3 - 10 p.m. and weekends from 12 - 8 p.m.

If you are seeking care for your child outside of these hours, please contact your child’s pediatrician directly.

If your child needs immediate urgent care, visit one of our urgent care facilities.

View Urgent Care Locations

How Much do Urgent Care Telehealth Services Cost?

The cost of service varies, and insurance coverage also varies, depending on your insurance carrier. Urgent Care telehealth services are charged similar to in-person Urgent Care visits.

What Technology is Needed to Use Urgent Care Telehealth Services?

You will need a working web camera on your phone, laptop, tablet or other device.

Emergencies

Always call 911 if you think your child is experiencing a medical emergency or life-threatening condition.

If you think someone is poisoned, call the Central Ohio Poison Center at 1-800-222-1222.