Resources for Parents

For parents whose child must be transported to another hospital, understanding all the details can be overwhelming. Our transport team works directly with the referring physician and/or hospital staff to help families understand where their child is being transported, what they can expect when they arrive at the hospital, and to arrange other needs that may arise. Children’s Transport Team will send follow up information and patient updates to referring physicians or hospital staff with patient updates within 48 hours of transport, as well as provide weekly updates for the first month your child is admitted to Nationwide Children's Hospital.

Why is my child being transferred?

If your child is being transferred, it is most likely because your doctor feels that your child needs more intense, specialized care than your current hospital may be able to provide.

Who can come along?

One parent or guardian may be permitted to ride with their child during the transport to Nationwide Children’s. Family members will be required to sit in the front passenger seat of the MICU for safety reasons. Mothers that are less than 28 days postpartum will not be permitted to ride with the team because of complications that can arise after giving birth. Other family members will be asked to meet up with the Transport Team and their child at Nationwide Children's Hospital.

Is Nationwide Children’s NICU the only place my baby can be transported to?

The Newborn Intensive Care Unit at the Children’s Hospital provides the finest care for the smallest and sickest infants. But to better serve the needs of our patients and communities, Children’s Hospital has partnered with OhioHealth to also bring intensive infant care to Riverside, Grant and Doctors’ West hospitals, as well as Mt. Carmel St. Ann’s Hospital. Each “hospital within a hospital” provides intensive care for our tiniest patients. Specially trained doctors, nurses and therapists provide around-the-clock treatment and comfort for your baby, using the latest medical advances and technologies.

What is the difference between Level III NICUs and Level II NSCUs?

Both Children’s Main Campus and Riverside Methodist Hospital are home to Level III NICUs. These units are equipped with the most highly trained specialists and technology to care for the sickest and most premature infants.

Level II Newborn Special Care units, like the ones found Doctors West and Grant Medical Center are designed for babies who require special observation, nursing and medical care and equipment. Your child may require this level of care from birth, or may be transferred from the more intensive care provided by the NICUs at Children’s and Riverside.

So we can provide best possible experience for families in a time of crisis, please rate the following information and services that were provided on a scale of 1 to 5.
Strongly Agree (1) :: Agree (2) :: No Opinion (3) :: Disagree (4) :: Strongly Disagree (5)
Please select yes or no for the following questions.
Did the Transport Team:
If you have additional comments or concerns, please contact the Patient Relations Coordinator at (614)722-6593. SUBMIT meet our transport leadership Medical Director Edward G. Shepherd, MD Program Manager Amy Haughn, MBA, RN, CMTE Phone: (614) 722-5171 RW Business Manager Chip Henderson, MBA Phone: (614) 722-6226.