Prepare for your Psychology Visit

COVID-19 UPDATES:Click here to find the latest information for our patient families.

Now Offering Telehealth Appointments: Click here to learn more about our telehealth services at Nationwide Children's.

Downtown Patients: Due to construction in the area please allow extra time for travel.

  

At Nationwide Children’s Hospital, the health and safety of our patients, families and staff has always been our top priority and it continues during this COVID pandemic.

 

To keep everyone as safe as possible, please see the changes we’ve made.

  • Any visitor accompanying the patient to an appointment should be feeling well, should not have a recent exposure to COVID-19, and should not be under isolation for a positive COVID-19 test
  • Complete the eCheck-in (Registration process) in MyChart on your phone or device.
  • Call (614) 355-3750, Option 8 with MyChart questions

Call the clinic today if:

  • In the past 10 days, the patient tested positive for COVID-19
  • The patient is under quarantine due to close contact with someone who has COVID-19? (Includes notices by the health department or exposures occurring in the household, school/daycare, workplace, or other community setting.)
  • In the past 24 hours, the patient has had symptoms of COVID such as fever or cough

Please save this message until after your appointment because it includes instructions for the day of your appointment.

  • If you are unable to keep your appointment or need to reschedule please contact our office at (614)  722-4700.
  • Please go to the registration desk in the Department of Psychology  to register for the appointment. 
  • The Psychology department is on the 3rd floor of the JWest building of the hospital.
  • The underground hospital parking off Livingston Ave. is closest to the Psychology Department.
  • You will be mailed a hospital map showing parking options and where Psychology is located. 
  • Please bring your insurance card.
  • Please arrive 15 minutes in advance of your appointment to allow time to complete necessary paperwork.
  • If you have financial concerns you can contact Nationwide Children's Hospital customer service at (614) 722-2055. 
  • Please bring paperwork sent to you by Psychology office staff.
  • If your child receives special education services  or accommodations please bring your child's Evaluation Team Report (ETR), Individualized Education Plan (IEP), 504 Plan, or any other records you feel will be useful. 
  • You may bring your child's favorite toy, a drink, or small snack with you.