Prepare for your MyChart Video Visit

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Now Offering Telehealth Appointments: Click here to learn more about our telehealth services at Nationwide Children's.
 
 
  • This is an online video visit with your provider through MyChart. 
  • Please complete eCheck-in through MyChart prior to the visit.
  • To join the video visit on your mobile phone, you will need "Zoom Cloud Meetings" app installed.
  • Please make sure to log in MyChart and launch the video camera a few minutes before the actual appointment time to make sure everything is working for you.
  • Once you start the video visit from MyChart, you will see the message "Please wait for the host to start this meeting".
  • This will go away and you will be prompted to start video once your provider joins remotely.