Prepare for your Behavioral Health Visit
COVID-19 UPDATES:Click here to find the latest information for our patient families.
Now Offering Telehealth Appointments: Click here to learn more about our telehealth services at Nationwide Children's.
Downtown patients: Due to construction please allow extra time for travel.
At Nationwide Children’s Hospital, the health and safety of our patients, families and staff has always been our top priority and it continues during this COVID pandemic.
To keep everyone as safe as possible, please see the changes we’ve made.
- Any visitor accompanying the patient to an appointment should be feeling well, should not have a recent exposure to COVID-19, and should not be under isolation for a positive COVID-19 test.
- Complete the eCheck-in (Registration process) in MyChart on your phone or device.
- Call (614) 355-3750, Option 8 with MyChart questions
Call the clinic today if:
- In the past 10 days, the patient tested positive for COVID-19
- The patient is under quarantine due to close contact with someone who has COVID-19? (Includes notices by the health department or exposures occurring in the household, school/daycare, workplace, or other community setting.)
- In the past 24 hours, the patient has had symptoms of COVID such as fever or cough
Please save this message until after your appointment because it includes instructions for the day of your appointment.
o Please bring your insurance card to the appointment.
o Some group services will have a parent and child group that meet at the same time.
o Please review your group information letter or check with your clinician if you have any questions.
o Group services will typically last 1 to 2 hours.
o If you are unable to keep this appointment, please call to cancel or reschedule at least 24 hours in advance.