Prepare for your Complex Healthcare Visit

COVID-19 UPDATES:Click here to find the latest information for our patient families.

Now Offering Telehealth Appointments: Click here to learn more about our telehealth services at Nationwide Children's.

Main Campus patients: Due to construction please allow extra time for travel.

  

At Nationwide Children’s Hospital, the health and safety of our patients, families and staff has always been our top priority and it continues during this COVID pandemic.

 

To keep everyone as safe as possible, please see the changes we’ve made.

  • Any visitor accompanying the patient to an appointment should be feeling well, should not have a recent exposure to COVID-19, and should not be under isolation for a positive COVID-19 test
  • Complete the eCheck-in (Registration process) in MyChart on your phone or device.
  • Call (614) 355-3750, Option 8 with MyChart questions

Call the clinic today if:

  • In the past 10 days, the patient tested positive for COVID-19
  • The patient is under quarantine due to close contact with someone who has COVID-19? (Includes notices by the health department or exposures occurring in the household, school/daycare, workplace, or other community setting.)
  • In the past 24 hours, the patient has had symptoms of COVID such as fever or cough
 

Please save this message until after your appointment because it includes instructions for the day of your appointment.


  • Please check in for your appointment at the Main Information Desk , located across from the Outpatient Pharmacy.
  • Please bring any documents pertaining to patient's legal guardian, custodian, or durable power of attorney for healthcare. If you have a Department of Jobs and Family Services or Children's Services caseworker, please bring their contact information. Please bring the name and phone number of your Help Me Grow/ Early Intervention or Developmental Disabilities Service Coordinator, if applicable. If you are currently utilizing any home care and or DME companies, please bring their contact information as well.
  • Please bring any medications, vitamins or herbal supplements the patient is currently taking with you to the appointment. Also bring any braces or other medical equipment that you would like to be examined.
  • Your insurance benefits may state you are responsible for an office visit co-pay. Co-pays can be paid at the time of the office visit. We accept credit cards, debit cards and checks.