Financial Assistance

For patients and families, we understand this is a stressful time. There are many programs that Nationwide Children's Hospital - Toledo offers to help provide financial assistance. Programs for families, children under age 19 and pregnant women include:

 

Nationwide Children's Hospital – Toledo Financial Assistance Program

Nationwide Children’s - Toledo is committed to offering financial assistance to people who have healthcare needs and are not able to pay for care. Patients must use all other resources, including application to the local Department Medicaid, before financial assistance will be considered. Eligibility for assistance is based upon total gross income (how much you make before taxes), and the number of dependents in the family. People who have unusual situations may receive further consideration.

Call Nationwide Children's - Toledo at 567-290-6543

Download the Financial Assistance Policy.

Download the Plain Language Summary and Application of the Financial Assistance Program.

Hospital Care Assurance Program (HCAP)

HCAP is Ohio's version of the federal Disproportionate Share Hospital Program. It provides hospital services for those whose income falls below 100% of the poverty level, and who are not eligible for Medicaid. This program is for the hospital bill only. All insurance and third party payers must be billed before you apply for HCAP. Aid may be given only for the part of the bill that is the patient's responsibility.

To qualify for HCAP:

  • you must be a resident of the State of Ohio
  • you must be at or below Federal Poverty Level (see chart below)
  • you cannot be receiving Medicaid

Download the Financial Assistance Application.

Call Nationwide Children's - Toledo at 567-290-6543

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Ohio Healthy Start and Healthy Families

Healthy Start and Healthy Families are programs that offer free (or low cost) health care coverage to families, children under age 19, and pregnant women. Coverage includes doctor visits, hospital care, and pregnancy related services. It will pay for medicine, vision, dental, substance abuse, mental health services and much more. Healthy Start is designed to keep working families working.

To Qualify for Healthy Start:

  • For children - must be at or below 206% of the Federal Poverty Level (FPL)
  • For Insured children – must be at or below 156% of the Federal Poverty Level
  • For pregnant women - must be at or below 200% of the Federal Poverty Level
  • To Qualify for Healthy Families - must be at or below 90% of the Federal Poverty Level

To Get an Application
You can connect with the Ohio Department of Medicaid by:

  • Calling 1-800-324-8680 or TDD 1-800-292-3572
  • Visiting their website 

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MIChild and Healthy Kids

MIChild and Healthy Kids are healthcare programs that offer free or at a low cost health care coverage through the Michigan Department of Health and Human Services.

To Get an Application
You can connect with the Michigan Department of Health and Human Services by:

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Complex Medical Help (CMH)

CMH pays for the diagnosis, treatment, and ongoing care for children with handicaps. Families may receive full CMH coverage or be eligible for the CMH cost-share program, depending on their circumstance. You need to apply for and use other health insurance first (such as Healthy Start or private insurance).

To Qualify for CMH:

  • Your child must have an eligible medical handicap, and be:
  • Under the age of 21 for the Diagnostic Program
  • Under the age of 23 for the Treatment Program
  • An Ohio resident
  • Under the care of a CMH-approved doctor
  • Have an eligible medical handicap

To Connect to CMH:

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Medicaid for the Disabled and Aged

Children and adults with permanent or long-term disabling conditions may qualify for Medicaid. The benefits will pay for a wide range of health services. These include hospital, doctor's services, home care services, and special equipment needed in the home. To receive this coverage you must apply for, and be found eligible for, Supplemental Security Income (SSI) or Social Security Disability Income (SSDI).

To Get an Application
You can connect with the Ohio Department of Job and Family Services (ODJFS) by:

  • Calling 1-800-324-8680 or TDD 1-800-292-3572
  • Visiting their website 

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Health Care Exchanges

On October 1, 2013, new health insurance options were made available to the American public as part of the Affordable Care Act (ACA).

This new online marketplace allows individuals to:

  • shop for health insurance options in their state
  • compare health plans
  • purchase and enroll in a health plan

Visit their website: www.healthcare.gov

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Nationwide Children's - Toledo - Patient Accounts Contact Information

Phone: (888) 908-2498

POVERTY INCOME GUIDELINES – EFFECTIVE 01/17/2025 

Family Size Income 100%
FPL		 Income 150%
FPL		 Income 200%
FPL		 Income 300%
FPL		 Income 400%
FPL

1

 $15,650 $23,475 $31,300 $46,950 $62,600

2

 $21,150 $31,725 $42,300 $63,450 $84,600

3

 $26,650 $39,975 $53,300 $79,950 $106,600

4

 $32,150 $48,225 $64,300 $96,450 $128,600

5

 $37,650 $56,475 $75,300 $112,950 $150,600

6

 $43,150 $64,725 $86,300 $129,450 $172,600

For each additional
person, add

 $5,500 $8,250 $11,000 $16,500 $22,000