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The Welcome Center supports the needs of patients and families arriving from out of town or out of the country. Welcome Center Concierge Services include help with housing and travel arrangements, financial information and other support services.
Columbus has a variety of housing options and our local partners extend many special discounts to our patients and families. Contact us to learn more about availability and get details on hotel rates.
Located across the street from the hospital, The Ronald McDonald House provides a safe and secure “home-away-from-home” for families. No one is ever turned away due to inability to pay. The Ronald McDonald House is made available to every family, based on a first-come, first-served basis. To learn more and make a reservation, please contact the Ronald McDonald House.
Maximize coverage prior to your arrival by resolving insurance issues ahead of time. Receive a price quote for any service within three days of your request.
• Family Support Services
• Interpretation Services
Please contact the Welcome Center whether preparing for a stay or thinking about choosing Nationwide Children's Hospital.
Call (614) 355-9866 or 1-800-619-9786
Submit a Welcome Center Request.
Office Hours: Monday – Friday, 8 a.m. – 4:30 p.m. EST
Tax Help for Families