Partners in Care, Partners in Hope :: Nationwide Children's Hospital

Partners in Care, Partners in Hope

The Family Advisory Council at Nationwide Children's Hospital is proud to award an annual recognition for excellence in family-centered care. This award is presented to an employee, health care provider or department of Nationwide Children's in recognition of their outstanding achievement in care that reflects excellence in the core concepts of family-centered care. Patients and/or family members of patients who have been treated at Nationwide Children’s are invited to submit nominations.

  • The deadline for nominations is Friday, December 2, 2016Nominate a standout staff member or team now! See award concepts and criteria below.

2016 Award Recipient- Dr. Melissa Chung, Neurology

Dr. Chung receives her award from the Christman family.

I (Chloe’s mother) am a speech-language pathologist who had the advantage of taking some neurology classes in college.  Although I do not work for National Children’s Hospital, my opinion not only as a speech language pathologist but also as a parent has always been encouraged, welcomed and incorporated into the decision making process.  This has helped us feel that we are an equally important part of Chloe’s care team.

The wealth of knowledge and information shared with us had made this challenging time in our lives less stressful.  We have always been informed as to what to expect and what the “back up” plan would be.  Dr. Chung along with Dr. Jeffrey Leonard, saw that the prerequisites leading to surgery moved quickly as her MoyaMoya disease was quickly progressing.  Thankfully, Chloe underwent brain surgery 1 month to the day of discovering that she had this deadly disease.  Without this quick action, our daughter would have experienced a full blown stroke that could not only rob her of her quality of life but her life itself.

As we continue to move forward, we continue to feel as equal members of our daughter’s care team.  We also appreciate that Chloe herself has been included in the care team.  She is always encouraged to ask questions which has helped Chloe have a sense of some control over a situation in which she has little control.

We would also like to mention that Dr. Chung has even gone above and beyond not only by visiting Chloe on her own personal time just to say “Hi” (if Chloe has been admitted to nationwide Children’s Hospital through another department) but also by personally returning most phone calls herself when we have a question.  She has also been a strong advocate on Chloe’s behalf when encountering staff members that have had less exposure to MoyaMoya Disease.  When you see your child’s face light up in times of adversity because of the sight of Dr. Chung or one of her many “friends”, the feeling you get is beyond words- and when your child wants to dress up as and be Dr. Chung for Halloween, it is even more priceless!

It has been an honor to have the opportunity to nominate a well-deserved employee and her team for the Partners in care, Partners in Hope Family Advisory Council’s Award of Excellence in Family Centered Care.


Randy & Michelle Christman

Award nominees included:

  • Darlene Wright, RN- Clinical Surgery Nurse
  • Dr. James Murakami- Radiology
  • Dr. Steven Roach- Chief of Neurology
  • Dr. Jerry Mendell- Neurology
  • Dr. Garey Noritz- Complex Healthcare
  • Dr. Sarah O'Brien- Hematology & Oncology
  • Dr. Heather Souders- Developmental Behaviors
  • Jennifer Daugherty, RN- NICU
  • Linda Stoverock-  Senior Vice President and Chief Nursing Officer

Core Concepts and Criteria by which nominees are judged:

Dignity and Respect  – Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into the planning and delivery of care.

Information Sharing – Health care practitioners communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete, and accurate information in order to effectively participate in care and decision-making.

Participation – Patients and families are encouraged and supported in participating in care and decision-making at the level they choose.

Collaboration – Patients and families are also included on an institution-wide basis. Health care leaders collaborate with patients and families in policy and program development, implementation, and evaluation: in health care facility design; and in professional education, as well as in the delivery of care.

Partners in Care, Partners in Hope Award is given at the Annual Employee Recognition Dinner and Awards Ceremony in January. Nomination forms are available throughout the hospital, may be downloaded in a printable form for mailing, or can be completed online.

Recipients will receive a beautiful piece of artwork designed and created by a local artist.

Selection will be by the Partners in Care, Partners in Hope Award Committee composed of patients, caregivers, family members and select staff members.

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000