The Family Advisory Council at Nationwide Children's Hospital is proud to award an annual recognition for excellence in family-centered care. This award is presented to an employee, health care provider or department of Nationwide Children's in recognition of their outstanding achievement in care that reflects excellence in the core concepts of family-centered care. Patients and/or family members of patients who have been treated at Nationwide Children’s are invited to submit nominations.
The deadline for 2014 nominations is Friday, December 5, 2014. Nominate a standout staff member or team now! See award concepts and criteria below.
Nominated by MJ Purk
Omar is a respiratory therapist on the pulmonary floor. I feel like I have known him forever as he has cared for me through some of the most traumatic medical situations of my life. Omar is one of the most caring and kindhearted individuals that I know.
I have had a lot of respiratory therapists over my twenty five years of life but very few have given me their time and friendship like Omar. I live in a world of mechanical ventilation and many people do not take the time to see the person beyond the equipment. Omar has become a friend when I am inpatient. He teaches me about his home country and language. He knows how to make me laugh at the time that I need it most. The hospital environment is not always conducive to a happy experience but Omar always manages to make me smile.
One of my best memories of Omar caring for me happened a few years ago when I had complications after I had my gallbladder removed. I needed to have a procedure done at an adult hospital, and I needed a nurse and RT to accompany me. Somehow it was lost in translation that I use a ventilator 24/7 and I needed to remain attached to it during the procedure. So Omar stayed with me through the entire procedure, including the extremely painful recovery as my family was not permitted to be with me then. I know that it may not seem like much to an outsider but it was terrifying to me to be in a place where no one knew me and seemed unwilling to help me feel comfortable and safe. Omar's ability to work with people he doesn't know and ensure my safety at the same time is a huge deal to me. I was unprepared for the day but Omar's constant hand-holding and reassurances made the day more bearable. He has, since that time, accompanied me to several surgery pre-ops and procedures, always ensuring that I feel safe and lessening my fears with kind words and gestures. I once had a PICC line inserted. It took seven attempts to insert the line and the entire time Omar held whichever hand the doctor wasn't using. I could see in his eyes that it was just as painful for him to watch as it was for me to experience. These seem like insignificant occurrences to the casual observer but I can assure you that they didn't go unappreciated by my family or me.
He is a great partner in my care team. I have seen him volunteer to do just about anything for any of his patients without asking anything in return. He goes above and beyond even with simple tasks like ensuring that I laugh at least once when he is caring for me. He is always kind to family and friends when they visit even if they are not always kind to him in their frustration with my situation. As a patient, there is not a lot of opportunity for me to show my appreciation for all that Omar has done for me. I wish to show my appreciation by saying "thank you" with this nomination.
David R. Stukus, MD, Allergy/Asthma
Dignity and Respect – Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into the planning and delivery of care.
Information Sharing – Health care practitioners communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete, and accurate information in order to effectively participate in care and decision-making.
Participation – Patients and families are encouraged and supported in participating in care and decision-making at the level they choose.
Collaboration – Patients and families are also included on an institution-wide basis. Health care leaders collaborate with patients and families in policy and program development, implementation, and evaluation: in health care facility design; and in professional education, as well as in the delivery of care.
Partners in Care, Partners in Hope Award is given at the Annual Employee Recognition Dinner and Awards Ceremony in January. Nomination forms are available throughout the hospital, may be downloaded in a printable form for mailing, or can be completed online.
Recipients will receive a beautiful piece of artwork designed and created by a local artist.
Selection will be by the Partners in Care, Partners in Hope Award Committee composed of patients, caregivers, family members and select staff members.