Partners in Care, Partners in Hope :: Nationwide Children's Hospital

Partners in Care, Partners in Hope

The Family Advisory Council at Nationwide Children's Hospital is proud to award an annual recognition for excellence in family-centered care. This award is presented to an employee, health care provider or department of Nationwide Children's in recognition of their outstanding achievement in care that reflects excellence in the core concepts of family-centered care. Patients and/or family members of patients who have been treated at Nationwide Children’s are invited to submit nominations.

The deadline for nominations is Friday, December 4, 2015Nominate a standout staff member or team now! See award concepts and criteria below.

2015 Award Recipient - Dr. Mark Galantowicz, Cardiovascular Surgery

Dr. Galantowicz embodies the principle of Family Centered Care. His great skill and professional accolades are extremely impressive, however it is his genuine compassion and interest in his patients and their families that sets him apart. From the first time that we met him when preparing for our son's open heart surgery, Dr. Galantowicz was thorough, patient and kind. No question was too small and he took time to ensure that our questions were answered and more importantly that our son's questions were answered. This was the case in every interaction and he always readily shared information with us; he always wanted to be sure that we had a chance to understand the plan and what to expect. We truly felt as we were part of the team. While we would not be in the operating room, Dr. Galantowicz made us feel just as important of anyone wearing surgical scrubs in preparation for and during the day of surgery.

One of our favorite moments that we remember was from the pre-surgery meeting. As soon as he entered the room, Dr. Galantowicz first turned to Garrett to introduce himself and shake his hand. What he did next illustrates his outstanding ability to communicate with his patients, not only their parents. Dr. Galantowicz started to ask Garrett questions about him and his interests, he then asked Garrett to sign his paper because he wanted to have Garrett's first autograph for when he would be a famous soccer player. This one small gesture meant the world to our son and also showed us what an amazing physician and person that he was.  

Garrett was seven years old and had found out only 6 months prior at a routine Cardiology check-up that in fact he had a hole in his heart that would require open heart surgery. Garrett's fear was evident and every time Dr. Galantowicz saw him at appointments and when he stopped by daily while he was in the hospital, he assured him that he would be okay - this was pivotal as Garrett, like us, we had developed great trust for Dr. Galantowicz.  

It was very scary and stressful, yet through it all from that first meeting to debriefing us in the waiting room following surgery to the visits during Garrett's inpatient stay, Dr. Galantowicz's calm and respectful demeanor let us know that we picked the best surgeon for our son. Even when he came out of surgery that had lasted longer than expected and kneeled in front of us to let us know that the surgery was more complicated than they had expected, but they had completed the needed repairs both planned and unplanned. It was his calm demeanor and honest sharing of information that helped us to stay calm and composed even though it was scary and surprising news.

Even months later, if we see Dr. Galantowicz in the hallway at the hospital, he waves and stops to ask how Garrett is doing. Lucky for us, the best surgeon was in our hometown. Nationwide Children's is extremely fortunate to have Dr. Galantowicz on staff as he is a superb physician who represents everything that the hospital stands for in its mission and values and unquestionably deserves to be recognized by the Partners in Care, Partners in Hope award for his excellence in Family Centered Care.

Sincerely, 

Matthew Gonzales & Anne Peterson

Award nominees included:

  • Trauma/Burn Unit
  • Dr. Kevin Flanigan, Genetics
  • Dr. Haiyan Fu, Research
  • Dr. Douglas McCarty, Research
  • Kendra Bumgarner, RN, Bone Marrow Transplant Clinic
  • Dr. Irene Mikhail, Immunology
  • Amy Lee, RN, NICU
  • Sara Sacksteder, Speech Language Pathologist
  • Renee Carpenter-Wells, APN, CSCC
  • Kim Wyche, Family Liaison, PACU room
  • Monica Larsem, RN, Children's Homecare
  • Dr. Carlo DiLorenzo, Gastroenterology, Hepatology & Nutrition

Core Concepts and Criteria by which nominees are judged:

Dignity and Respect  – Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into the planning and delivery of care.

Information Sharing – Health care practitioners communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete, and accurate information in order to effectively participate in care and decision-making.

Participation – Patients and families are encouraged and supported in participating in care and decision-making at the level they choose.

Collaboration – Patients and families are also included on an institution-wide basis. Health care leaders collaborate with patients and families in policy and program development, implementation, and evaluation: in health care facility design; and in professional education, as well as in the delivery of care.

Partners in Care, Partners in Hope Award is given at the Annual Employee Recognition Dinner and Awards Ceremony in January. Nomination forms are available throughout the hospital, may be downloaded in a printable form for mailing, or can be completed online.

Recipients will receive a beautiful piece of artwork designed and created by a local artist.

Selection will be by the Partners in Care, Partners in Hope Award Committee composed of patients, caregivers, family members and select staff members.

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000