Transport Information for Parents :: Nationwide Children's Hospital

For Parents

For parents whose child must be transported to another hospital, understanding all the details can be overwhelming. Our transport team works directly with the referring physician and/or hospital staff to help families understand where their child is being transported, what they can expect when they arrive at the hospital, and to arrange other needs that may arise. Children’s Transport Team will send follow up information and patient updates to referring physicians or hospital staff with patient updates within 48 hours of transport, as well as provide weekly updates for the first month your child is admitted to Nationwide Children's Hospital.

Frequently Asked Questions


If your child is being transferred, it is most likely because your doctor feels that your child needs more intense, specialized care than your current hospital may be able to provide.


One parent or guardian may be permitted to ride with their child during the transport to Nationwide Children’s. Family members will be required to sit in the front passenger seat of the MICU for safety reasons. Mothers that are less than 28 days postpartum will not be permitted to ride with the team because of complications that can arise after giving birth. Other family members will be asked to meet up with the Transport Team and their child at Nationwide Children's Hospital.


The Newborn Intensive Care Unit at the Children’s Hospital provides the finest care for the smallest and sickest infants. But to better serve the needs of our patients and communities, Children’s Hospital has partnered with OhioHealth to also bring intensive infant care to Riverside, Grant and Doctors’ West hospitals, as well as Mt. Carmel St. Ann’s Hospital. Each “hospital within a hospital” provides intensive care for our tiniest patients. Specially trained doctors, nurses and therapists provide around-the-clock treatment and comfort for your baby, using the latest medical advances and technologies.


Both Children’s Main Campus and Riverside Methodist Hospital are home to Level III NICU’s. These units are equipped with the most highly trained specialists and technology to care for the sickest and most premature infants.

Level II Newborn Special Care units, like the ones found Doctors West and Grant Medical Center are designed for babies who require special observation, nursing and medical care and equipment. Your child may require this level of care from birth, or may be transferred from the more intensive care provided by the NICU's at Children’s and Riverside.

Please complete the below survey about our Transport services.
So we can provide best possible experience for families in a time of crisis, please rate the following information and services that were provided on a scale of 1 to 5.
Strongly Agree (1) :: Agree (2) :: No Opinion (3) :: Disagree (4) :: Strongly Disagree (5)
You knew your child was being transported to Nationwide Children’s Hospital, or one of our affiliate newborn nurseries, before a Transport Team member talked to you. *
Once you knew where your child was being transported, you understood the information given to you by the Transport Team. *
Your child’s condition was clearly explained to you by a Transport Team member. *
You were given a chance to ask the Transport Team questions. *
The Transport Team was caring and professional. *
Welcome Center Services was helpful in finding accommodations for your stay. *
Please select yes or no for the following questions.
Did the Transport Team
Introduce themselves to you and your child when they met you? *
Explain the transport and consent forms? *
Give you the name of the doctor who would care for your child at Nationwide Children’s? *
Give you the name and telephone number to the unit your child was admitted into at Nationwide Children’s? *
Date of Transport
Transported from (Hospital and/or County)
If you have additional comments or concerns, please contact the Patient Relations Coordinator at (614)722-6593.

Meet Our Transport Leadership

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000