The Heart Center offers Patient Concierge and Patient Navigator services to patients and families. These services are provided to help you navigate each phase of your care at Nationwide Children’s Hospital. Assisting you with both your clinical and nonclinical needs.
Debbie Realme, our Patient Concierge, will link you and your family with the services and resources you need to be healthy and comfortable. She communicates with the entire health care team and will be a key point of contact. You may call Debbie at (614) 722-3169.
The Concierge is not a nurse but will help you:
The Navigator is a Registered Nurse. They will also be a main point of contact during your outpatient visits, throughout your stay at the hospital and after you go home.
The Patient Navigator will help you: