The Big Lots Behavioral Health Services at Nationwide Children's Hospital team provides comprehensive care for patients and families in crisis. We work with you to determine how to best handle the situation and to develop a plan for what to do once the patient is back home — all with safety kept in mind.
For more information or to request a new patient appointment, contact Nationwide Children’s Behavioral Health Intake Department at (614) 355-8080.
For crisis situations that are not life-threatening, mental health and substance abuse crisis services are available for Franklin County, Ohio residents 24 hours a day, 365 days a year.
Youth and families already linked with behavioral health professionals should contact them or their crisis lines first.
Providers, Families and Schools: Call the crisis line before directing an individual to Nationwide Children’s Emergency Department if possible. The Franklin County Psychiatric Crisis Line is staffed by licensed therapists who can help you develop a plan of action and identify needed resources.
Located on Nationwide Children’s Hospital’s main campus, the Youth Crisis Stabilization Unit (YCSU) is a 10-bed unit designed to provide intensive mental health treatment to youth up to 17 years of age. Treatment is provided by the Behavioral Health service team. The average length of stay on the YCSU is approximately three days.
All treatment on the YCSU is focused on the critical needs of the patient and family. We encourage parents/guardians to stay with the patient throughout hospitalization and to actively participate in treatment.
The YCSU significantly decreases the number of admissions to a higher level of care. Ninety seven percent of patients are sent back to their homes, connected to the appropriate level of outpatient behavioral health care.
The Outpatient Crisis Team provides a range of services to patients and families in crisis. Our team assists other staff at Nationwide Children’s when a patient of theirs is experiencing a mental health crisis through assessment, consultation, safety planning and assistance with hospitalization. In addition, our licensed therapists provide short term therapy to individuals and families who are waiting to be connected to an ongoing provider (referred to as “bridging therapy”).
The Psychiatric Emergency Evaluation Center (PEEC) operates 24 hours a day, seven days a week, in Nationwide Children’s Emergency Department and provides psychiatric emergency assessments for youth younger than 14 years of age. Youth 15-17 are encouraged to go to The Ohio State University Wexner Medical Center Emergency Department.
The patient will receive a medical and behavioral health examination in the Emergency Department.
Once the behavioral health assessment is completed, the Behavioral Health licensed therapist will work with the patient, the family and the medical team to determine next steps.
Possible next steps for an Emergency Department visit include:
Request an Appointment