Contact Information
Our main number is (614) 722-2000 or visit our Frequently Called Numbers page for additional contact information.
To send mail to a patient, please use the following address:
Nationwide Children's Hospital
Attn: Patient Name & Room Number
700 Children's Drive
Columbus, OH 43205
If you are a neighbor or community partner, please contact us at CommunityLink@NationwideChildrens.org.
H1N1 Information
Nationwide Children's is closely monitoring the H1N1 influenza virus. We are taking precautions to protect our staff and patient families, while operating as normal. Read how you can help keep yourself and your family from getting sick.
Frequently Requested Forms
Below are forms frequently requested by parents and/or caregivers. Please click the links to download these forms to your computer.
Copies of medical records can be requested in one of three ways:
BY MAIL
Mail your completed authorization form to:
Nationwide Children's Hospital
Health Information Management Department
Attn: Correspondence
255 E. Main Street
Columbus, OH 43215
IN PERSON
Between the hours of 8 a.m. – 4:30 p.m, Monday – Friday, you can stop by our Ross Hall office (located on the main hospital campus) to fill out an authorization form.
BY FAX
Your completed authorization form can be faxed to (614) 355-0797.
TURNAROUND TIME FOR REQUESTS
All requests, whether delivered in-person, by mail, or via fax, require a 5-7 day processing time. No same day requests will be accepted. Fees will be assessed upon receipt of your request and an invoice mailed. No fees are due up front. When your check or money order is received, the records will be mailed. If you would prefer to pick up your records, please note this preference on the authorization form and a representative will contact you with the fees and arrange a pick up time.
FOR QUESTIONS
For questions about your request or to speak to a representative from our office, please call (614) 355-0777.
Service Star Nominations
Have you noticed someone here at Children's going "above and beyond"? Have you caught someone doing something right? Have you seen someone "living" our customer service principles?
-
Treat each family as my top priority
-
Treat each other as valued customers
-
Take responsibility to resolve customer concerns
-
Assure the customer's expectations drive what I do
-
Continuously improve the quality of our services Please let us know about this "Service Star" by clicking here to fill out our Service Star form.
To Contact Us for more information please complete the Online Contact Us Form below and submit:
Disclaimer:
If you have questions about Children's physicians, education courses and services, you may also call our 24-hour referral service (614) 722.KIDS (5437) or 1-800-875-KIDS (5437). DO NOT use this form if you are having a medical emergency – call 911.
Please note that Children's Web site offers general medical information only and is not intended to provide personal medical advice. Our email service will answer questions about our programs and services. However, for any personal health problem you should seek advice from your physician.
