CareLink :: Nationwide Children's Hospital



CareLink is a free, web-based application available to our community providers. It offers external physicians and support staff read-only access to their Nationwide Children’s Hospital patient’s electronic medical records in real-time.

If you would like to register new sites or users for CareLink, please complete this form. If you have a question, email

Register for Carelink

CareLink Community Messages

CareLink Community Messages through Epic provide a secure, web-based tool for Nationwide Children’s specialists and community physicians to communicate regarding the care of a mutual patient.

If you are a Nationwide Children’s specialist and need assistance using Community Messages, please contact the Support Center at (614) 355-3750 or

If you are a referring provider, please contact your Physician Liaison for more information on how to use Community Messages.

If you have an urgent patient need, please do not use CareLink Community Messages. For urgent items and informal consults, a phone call is the appropriate method of contact. Primary care providers can call Physician Direct Connect at (614) 355-0221 or (877) 355-0221.

Departments are training to use CareLink Community Messages on a priority basis. The following departments have been educated and are ready to communicate with referring providers:

  1. Neonatology
  2. Otolaryngology (ENT)
  3. Neurology
  4. Sports Medicine
  5. Urology
  6. General Pediatric Surgery
  7. Plastic Surgery
  8. Gastroenterology (GI)
  9. The Heart Center
  10. Nephrology
  11. Hospital Medicine
  12. Adolescent Medicine
  13. Infectious Disease
  14. Complex Health Care Program
  15. Neurosurgery
  16. Critical Care
  17. Endocrinology
  18. Hematology, Oncology & BMT
  19. Psychiatry
  20. The Center for Family Safety and Healing

If the provider you would like to contact is not in a specialty listed here, the best means of personal communication would be by telephone conversation.

Physician Direct Connect Line

A 24-hour physician consult-transfer center for providers, managed by experienced RNs who can assist in caring for their children by being a single point of contact.

(614) 355-0221 or 1-877-355-0221 (toll-free)

Learn more »

Make a Referral

Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000