Nationwide Children’s CareLink is a free, web-based application available to community providers. It offers external physicians and support staff read-only access to patient electronic medical records in real-time.
With CareLink, community providers can:
Other convenient CareLink features:
CareLink Hotline: (614) 355-3750
Please check back for future news and updates.
Community Messages through Epic provide a secure, web-based tool for Nationwide Children’s specialists and community physicians to communicate regarding the care of a mutual patient.
If you have an urgent patient need, please do not use CareLink Community Messages. For urgent items and informal consults, call Physician Direct Connect at (614) 355-0221 or (877) 355-0221.
Referring Providers: Contact your Physician Liaison for more information on how to use Community Messages.
Nationwide Children’s specialists: Contact the Support Center at (614) 355-3750 or SupportCenter@NationwideChildrens.org.
Departments are training to use CareLink Community Messages on a priority basis. The following departments have been educated and are ready to communicate with referring providers:
This handbook will take you on an introductory tour of CareLink. On the first pages, you will find information that will help you get started, such as browser requirements and how to log in. The rest of the handbook contains explanations of how to use CareLink. Each section contains information on how to accomplish tasks, along with a picture of the activity for quick reference. Please note that these images may differ slightly from what you see when you are using CareLink.
How do I log in?
Step 1: Open your browser (Internet Explorer or Safari)
Step 2: Navigate to carelink.nationwidechildrens.org
Step 3: Enter your username and password and click Login
How do I find my patient?
Option 1: Select the Patient List tab. Click the patient’s name to open the Clinicals tab.
Option 2: Click the Patient search button in the upper right of the screen. Click the patient’s name to open the Clinicals tab.
I can’t find my patient. What do I do?
Step 1: Click on the Patient List tab.
Step 2: Scroll to the bottom of the screen and select First Access.
Step 3: Enter the search criteria, click Search, select your patient, and enter a reason for the access.
Note: This will provide you with chart access for 10 days. To gain permanent access to the patient’s chart, please call our Central Scheduling department at (614) 722-6200 or 1 (877) 722-6220.
CareLink Help Line: (614) 355-3750