Nationwide Children’s CareLink is a free, web-based application available to community providers. It offers external physicians and support staff read-only access to patient electronic medical records in real-time.
With CareLink, community providers can:
Other convenient CareLink features:
CareLink Hotline: (614) 355-3750
Please check back for future news and updates.
Community Messages through Epic provide a secure, web-based tool for Nationwide Children’s specialists and community physicians to communicate regarding the care of a mutual patient.
If you have an urgent patient need, please do not use CareLink Community Messages. For urgent items and informal consults, call Physician Direct Connect at (614) 355-0221 or (877) 355-0221.
Referring Providers: Contact your Physician Liaison for more information on how to use Community Messages.
Nationwide Children’s specialists: Contact the Support Center at (614) 355-3750 or SupportCenter@NationwideChildrens.org.
Departments are training to use CareLink Community Messages on a priority basis. The following departments have been educated and are ready to communicate with referring providers:
How do I log in?
Step 1: Open your browser (Internet Explorer or Safari)
Step 2: Navigate to carelink.nationwidechildrens.org
Step 3: Enter your username and password and click Login
How do I find my patient?
Option 1: Select the Patient List tab. Click the patient’s name to open the Clinicals tab.
Option 2: Click the Patient search button in the upper right of the screen. Click the patient’s name to open the Clinicals tab.
I can’t find my patient. What do I do?
Step 1: Click on the Patient List tab.
Step 2: Scroll to the bottom of the screen and select First Access.
Step 3: Enter the search criteria, click Search, select your patient, and enter a reason for the access.
Note: This will provide you with chart access for 10 days. To gain permanent access to the patient’s chart, please call our Central Scheduling department at (614) 722-6200 or 1 (877) 722-6220.
CareLink Help Line: (614) 355-3750