Primary Care
Primary Care Doctors Make a Difference
Primary Care
A primary care office is a place where doctors and nurses know you and your child’s health.
Our Primary Care Centers provide care only for children, from birth to age 21 years. Adults age 21 years and older can be seen at the South High Primary Care Center.
Checkups. Vision and hearing checks. Vaccines (shots.) Mental health. We offer the pediatric expertise every child needs to stay healthy.
We are accepting new patients at all locations.
New Patients
If your child has not had an appointment with Primary Care before, you can schedule an appointment online at a time and location that works best for you or call us at (614) 722-6200.
Existing Patients
If your child is already a patient within Primary Care, you can schedule follow-up appointments for routine care or for a sick visit in MyChart or call (614) 722-6200.
Sign Up for MyChart
Signing up for MyChart is easy and free. Use MyChart to schedule appointments, view lab results, refill prescriptions and more.
Call a Nurse
Existing Primary Care patients can call a nurse 24/7 to help any time with any health concern.
Call (614) 722-5751Sick Visits
When your child is sick, it's comforting to get help from a provider you already know and trust.
If you need to schedule a sick visit, please call (614) 722-6200 or schedule the appointment in MyChart.
The Call-a-Nurse Line at (614) 722-5751 is available 24/7 for our Primary Care patient families. Call when your child is sick or injured, when you are considering taking your child to urgent care or the emergency department, when your Primary Care Center is closed or when you have questions about your child's health.
Call your child’s doctor before getting care in an emergency department or urgent care center unless your child is experiencing a medical emergency. Primary care will always be the least expensive option, and they will know your child best.
Same-Day Sick, Walk-In Clinics
The Same-Day Sick, Walk-In Clinics allow patients who are sick to be seen without an appointment at select Primary Care Centers.
We see patients on a first-come, first-served basis, and on the severity of the illness. This clinic is only available to Nationwide Children’s Primary Care Center patients.
Walk-in hours are available from 12:45 to 3 p.m. Monday through Friday at the following locations:
Well Visits
It is important to get regular checkups even when your child is healthy. We call these checkups well visits.
Well visits focus on making sure that your child grows and develops. What is included in these visits depends on your child’s age. Getting to know the primary care providers over time will help identify problems earlier and make visits more convenient.
Our primary care providers can show you how to support your child’s school-readiness. Our Reach Out and Read program allows providers to give advice and offer a book at every infant & early childhood well-care visit.
Schedule Your Child's Well Visit
- New Patients: To schedule a well visit, call (614) 722-6200 or schedule online.
- Existing Patients: To schedule your child’s next well visit, call (614) 722-6200 or schedule in MyChart.
| Age | Recommended Visits |
|---|---|
| Infancy |
Newborn 3 to 5 days 1 month 2 months 4 months 6 months 9 months |
| Ages 1 and 2 |
12 months 15 months 18 months 24 months 30 months |
| Ages 3 through 21 | Once a year |
When To Call a Nurse
When you’re concerned about your child’s cough or the rash that appeared, talking to an expert can give you peace of mind. Our highly trained pediatric registered nurses (RNs) can help any time.
Our Primary Care Center patients can call (614) 722-5751 24/7 to talk to a nurse. Please have your child with you when you call.
Call a Nurse if:
- Your child is sick or injured.
- You are considering taking your child to urgent care or the emergency department.
- You have questions about your child’s health.
- You need assistance when the Primary Care Center is closed.
Primary Care: In Your Neighborhood
With locations across Columbus and neighboring suburbs, our primary care locations are just a bus ride or quick drive away.
Accepting New Patients: We are accepting new patients at all locations.
Meet Our Team
Our Primary Care Centers are in your neighborhood with expert doctors and nurses who care only for children.
Resources
Our extensive outreach and support services include care navigation, interpreter services, asthma education, Healthy Start/Healthy Families enrollment, Help Me Grow Program, pregnancy prevention, Reach Out & Read and more.
Payment
No child will be denied care due to inability to pay for services.
We accept most insurance plans, including Medicaid. No child is denied services due to race, color, sex, national origin, gender identity, disability, religion, age or sexual orientation. Nationwide Children's has financial assistance programs, including payment based on income (sliding scale), for those who qualify based on family size and income.
For more information, contact Financial Services at (614) 722-2070 or access Financial Services.
Inside Primary Care
Primary Care Network Earns National Recognition for Patient-Centered Care
Nationwide Children’s Hospital Primary Care Network has received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term, participative relationships the National Committee for Quality Assurance (NCQA) announced.
Nationwide Children’s achieved Level 3 standards, the highest level of achievement issued by the NCQA. Nationwide Children’s is one of the largest hospital-owned primary care networks in any children’s hospital. Nationwide Children’s is focused on quality patient care and are following best practice standards within a national model of care.