Administrative Fellow, 1st year
Jenn grew up in Dublin, Ohio and attended the Ohio State University where she earned her Bachelor of Science in Biology. During her years as an undergraduate student, she worked as a manager of student office assistants for Ohio State Residence Life. Jenn also worked as a rehabilitation aide and administrative employee at a physical therapy clinic, where she supported the clinicians in patient care and managed the schedules for over 30 physical and occupational therapists. Upon graduation, she accepted a role with the Ohio State University Wexner Medical Center’s Comprehensive Transplant Program, where she assisted pre-transplant patients complete the medical work-up and listing process with the United Network of Organ Sharing (UNOS).
In 2012, Jenn began the Master of Health Administration program at Ohio State’s College of Public Health. Her professional experience during graduate school included analyst support in Nursing Business Operations and research with the Department of Family Medicine, where she assisted with studies related to chronic pain. Jenn completed her summer residency at the Cleveland Clinic where she worked on a number of projects in the Regional Operations Institute, most notably an organization-wide space optimization initiative, a patient experience project focused on improving clinic wait time, and a care coordination task-force.
Jenn hopes to one day work closely with clinical operations at a system level, and would like to stay involved in patient experience initiatives throughout her career. In her free time, Jenn enjoys cycling, learning to play guitar, and spending time with her family.
Administrative Fellow, 2nd year
Brian was born and raised in Ohio before attending Saint Louis University where he earned his Bachelor of Science in Nursing. Upon completion of his degree, he worked for four years in the operating room at Saint Louis University Hospital where he was a specialty nurse for neurosurgery. Additionally, he served on the Operating Room Committee and assisted in the implementation of a robotic surgery program.
Prior to completing his Master of Health Administration at Saint Louis University's School of Public Health, Brian completed a summer internship at Cleveland Clinic's South Pointe Hospital. While at South Pointe, he developed plans for Infusion Therapy, Pain Management and a hospital-wide security system upgrade for Protected Services. Clinically, he assisted in updating nursing policy to correspond with current regulations while performing weekly rounds on individual units. He also gained exposure to contracts by working with the Graduate Medical Education office to update affiliation agreements. He was also responsible for developing a qualitative and quantitative stakeholder interview tool for data collection.
Brian plans to continue being a patient advocate while striving to improve the patient experience. Outside of work, he enjoys an active lifestyle and spending time with friends.