Welcome Center

The Welcome Center assists out-of-area and international families with concierge services such as travel arrangements, lodging and connections to needed resources. Our staff members are here to make your family’s visit to Columbus as comfortable as possible.

Are you located outside of the United States?
Click here to access International Family Resources

If you are located within the United States and would like accommodations, please see options below. 

Hotel Accommodations

The Welcome Center has a relationship with many area hotels and may be able to get you a reduced rate.

Please note: The Welcome Center cannot guarantee availability at each location. You must book through the Welcome Center to receive the discounted rate.

Please complete this form if you would like the Welcome Center to facilitate your hotel reservation.

Ronald McDonald House Accommodations

Located across the street from the hospital, The Ronald McDonald House provides a safe and secure “home-away-from-home” for families. No one is ever turned away due to inability to pay. The Ronald McDonald House is made available to every family, based on a first-come, first-served basis. 

Please complete this form to request accommodations at the Ronald McDonald House.

Hotel Requests
Request Hotel Accommodations
Ronald McDonald House Requests
Request Ronald McDonald House Accommodations

Additional Services

  • Transportation
  • Family Support Services
  • Interpretation Services