Medical Professional Publications

News You Can Use

(From the April 2017 Issue of MedStat)

Physician Direct Connect (PDC) — aka PCTC — Critical Update

Thanks to the support of the hospital specialists and the community primary care providers (PCP), PDC call volumes have continued to grow, and participants have been very pleased with this service. Due to several staff members on medical leave, the service has been temporarily short-staffed. Caller’s average on-hold times have risen slightly. The PDC team is working very hard to make sure the PCP’s and the patients receive the best service possible. Please be patient during this time. Again, this situation is temporary and should be resolved soon. Thanks to all for your support and understanding.

Livingston Ambulatory Center Opening Soon

In early May, Nationwide Children’s will be opening the Livingston Ambulatory Center located at 380 Butterfly Gardens Drive. This building will be home to many of our busiest clinics such as dental health and primary care. For a full list of clinics, visit To get a look at the building before it opens, please join us at our open house on Thursday, May 4 from 3 p.m. to 7 p.m. Ample parking will be available at the Yellow Parking Garage adjacent to the new Center.

Nationwide Children’s NICU at OhioHealth Riverside Methodist Hospital Opens Newly Expanded Unit

Work began last spring at OhioHealth Riverside Methodist Hospital to expand the Nationwide Children’s Newborn Intensive Care Unit (NICU) to 42 bed spaces. The newly renovated fourth floor will include 26 single occupancy rooms and eight double occupancy rooms. The double occupancy rooms will also allow twins to share a room. The space features a larger family waiting area, increased storage and an improved overall family experience.

The new Nationwide Children’s NICU at OhioHealth Riverside Methodist Hospital space is bright and inviting, with lots of natural light. Other features include:

  • State-of-the-art technology with alert and monitoring systems
  • Pullout sofa beds for parents
  • Comfortable chairs to allow for skin-to-skin “Kangaroo Care” between parents and babies
  • Private breast pumps in the single occupancy rooms
  • Refrigerators in each room for moms to store breast milk (milk will be picked up each day, stored in the milk depot and returned to the room at feeding time)

The new unit opens the week of April 11, 2017, after a nearly year-long renovation.

Congenital Heart Collaborative Performs Ohio’s First Fetal Cardiac Intervention

A rare in utero procedure known as fetal aortic valvuloplasty was successfully performed by a team led by Aimee K. Armstrong, MD, director of Cardiac Catheterization and Interventional Therapies. This was the first procedure of its kind to be performed in Ohio. This rare approach helps prevent the progression of hypoplastic left heart syndrome (HLHS) in about half of all treated patients. Babies born with HLHS are sometimes referred to as having half a heart, because the left chambers of the heart are too small to pump blood to the body. The minimally invasive procedure may make the baby healthier and more stable at birth and may decrease the number of open-heart surgeries for the child later in life. Fetal valvuloplasty uses ultrasound guidance and a catheter-based approach to gain access to the fetal heart and to open the aortic valve using a tiny inflated balloon. The intervention aims to open the aortic valve, thereby increasing flow through the left ventricle to help its development. The procedure took place at UH Rainbow Babies & Children’s through its partnership with Nationwide Children’s, The Congenital Heart Collaborative. For more information, visit

MyChart Is Better Than Ever

More than a dozen new features were added in 2016! In addition, functionality has been enhanced for many of the current features on desktop and mobile. Now, more than ever, MyChart is a must-have tool to help families manage their care. Here are four ways MyChart can help you:

  1. Securely exchange information with the patient and family using the Message Center. Save time by logging on any time of the day to send a message at your convenience.
  2. Patients and families can print provider school excuse letters, immunization records, medication lists and more from MyChart.
  3. Families can see the full picture of their child’s health. With a record of medications, allergies, current health issues, visit notes and instructions all in one place, MyChart will help our patients and families be better informed and prepared for their appointment.
  4. MyChart keeps track of past and upcoming appointments.

Learn more about how our patients and parents benefit from using MyChart. Go to for full details.

Infant Formulas and Selected Nutritional Supplements Handbook

Nationwide Children’s Infant Formulas and Selected Nutritional Supplements Handbook is an indispensable resource for dietitians, nurses, physicians and students. The pocket-sized booklet provides a concise reference to basic nutritional information for infants and children. Nationwide Children’s physicians and staff can purchase the handbooks at a discounted rate of $11 each (includes shipping). To order, contact or call (614) 355-0665.

Healthy Neighborhoods Healthy Families Update

A zip code should not determine a child’s health. With community partners, Nationwide Children’s Hospital is working to revitalize the area around the hospital through the Healthy Neighborhoods Healthy Families initiative to create positive health outcomes in those neighborhoods. View our update to the community, which features personal stories of residents and information on programs and services taking place on Columbus’ South Side.

Emphasis on the Human Portion of Your Work

Strengthen your understanding and empathy in the most effective manner possible – by listening to a family’s story. Families whose children have been cared for by our hospital are uniquely prepared to be your teachers about family-centered care. Through the Family as Faculty (FAF) program, parents tell their stories and share their perspectives — allowing us, for a few moments, to walk in their shoes. FAF members strive to help physicians and staff gain a deeper understanding of the unique family experience, both inside and outside the hospital. FAF presenters are a wonderful addition to any staff meeting. Presentations are 15 minutes to an hour long depending on your need. To request a FAF presenter, call (614) 355-1522 or email Learn more about FAF on ANCHOR.

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Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000