Medical Professional Publications

Important CareLink Updates — New Notifications

(From the November 2016 Issue of MedStat)

CareLink is a web-based tool that allows primary care providers (and associated staff) to view information in the Nationwide Children's Hospital Epic patient chart for mutual patients. CareLink is used extensively amongst primary care groups and has more than 6,000 log-ins per month.

CareLink users have always been able to set up alert notifications for certain patient activity. These notifications have included:

  • Elective inpatient or surgery admissions
  • Inpatient or surgery discharges
  • Lab results (all or only abnormal)
  • Radiology results
  • In-Basket Community Messages (from other specialists)

Now, two new notifications have been added to help primary care practices track patient activity:

ED/Urgent Care notifications — This is a list of patients who have been, or are currently, in the Nationwide Children’s ED or one of the Urgent Care sites. The list includes date/time of admission and date/time of discharge OR the patient’s current inpatient location (if that patient was admitted from one of these facilities). Providers and staff can then enter the charts of the patients on the list to view current status and pertinent notes.

Outpatient Notifications — When a patient visits a Nationwide Children’s specialist or clinic, and the charting is completed for that visit, a notification is sent to the primary care CareLink user. This allows for the primary care team to see when a patient has seen a specialist and when the charting is complete for that visit. Opening the patient chart takes the user to the note for that visit.

These notifications are in separate folders in every CareLink user’s “In Basket.” If a CareLink user wants to receive the notifications through an outside email, this can be set up too. These email notifications are sent out only once per day.

If you (or someone in your office) is a CareLink user and would like to set up these notifications and email alerts, please go to the CareLink resource page and the quick reference guide. You can also access the CareLink help line at (614) 355-3750, or email the CareLink team at

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