Primary Care Matters is a guest column written for MedStat by a local pediatrician or primary care provider.
(From the April 2019 Issue of MedStat)
By Lindsay Wylie, MD, Riverside Pediatrics
Shown here with her family, Dr. Wylie grew up in Denver, CO, and completed her undergraduate degree at Wheaton College in Illinois. She then went on to medical school and pediatric residency at Washington University in St. Louis and St. Louis Children’s Hospital. Following her husband for his radiology training, she worked at Duke University in their primary care division for four years and then spent a year practicing in Charlotte, NC, before finally moving here to Columbus to join Riverside Pediatrics. She lives in Powell with her husband and four children. When not caring for her kids or seeing patients, Dr. Wylie enjoys running, playing tennis, spending as much time outdoors as possible, and volunteering at her church in the AWANA program and children’s ministries. .
Being an outsider is always difficult, but being new to the area, as a pediatrician, was a much easier transition here than in the other places I have worked.
I did my medical training and residency in St. Louis, and so when I took my first job in North Carolina I knew it would be more difficult than if I had stayed back where I did my training. Who would I call if I had a question in a particular specialty? Who do I call to direct admit a patient? There was a huge learning curve in the first few years, but eventually I figured out the system. Subsequently, I had to move again due to a job change for my husband, and it was back to square one.
However, my experience when joining my practice here in Columbus was different than my first two moves. I cannot say enough about how wonderful the Physician Direct Connect system has been for someone new to the area. To have access to pediatric specialists in a timely way is invaluable! To be able to use the same number for admissions rather than needing to keep multiple numbers on hand saves time for me and my patients.
In addition, it is great to have a voice through Children’s Practicing Pediatricians. To know that we in the community are valued at the hospital level and that they encourage our input into what can improve the ease of access to care for our patients is remarkable. It makes someone new feel like a valued member of the pediatric community at large even though I didn’t train here in Columbus.
So, to any community pediatricians who are considering making a move to Columbus or recently moved here, you are in good hands. Nationwide Children’s Hospital excels at keeping community physicians in the loop of what is going on in the pediatric healthcare world and invites us to be as involved as we would like. Also, I have not encountered anything as efficient as the Physician Direct Connect system in any of the other cities where I have lived. Kudos to you all!
Physician Direct Connect
We offer a 24-hour physician/provider consult-transfer center, managed by experienced RNs who can assist in caring for your patients by being a single point of contact for numerous requests including:
- Transfer and transport requests
- Referrals from local and regional physicians
- ED referrals
- Direct admissions
- Physician-to-physician consultation requests
To access Physician Direct Connect, call (614) 355-0221 or 1 (877) 355-0221.
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