Homecare Update — Phototherapy Referral Process

(From the October 2018 Issue of MedStat)

As with all Homecare referrals, phototherapy referrals are initiated with a call from the referring physician/practice.

  • To make a referral, call (614) 355-1100 or (800) 466-2727.
  • Calls are answered between 8:30 a.m. to 5 p.m., Monday through Friday.
  • Be prepared to discuss insurance eligibility, demographics and patient scheduling.

Referrals for phototherapy are made based on high bilirubin levels read by the patient’s physician.

Until recently, Homecare’s phototherapy program used nurses to train families on how to use the phototherapy equipment. Nurses would take the equipment to the families homes, or meet them at a Close to Home Center to train parents. The Phototherapy Program is now managed by Homecare Medical Equipment (HME), and HME technicians deliver the equipment to the home and train the family how to use it.

Patients are under supervision of their primary care physician who will continue to monitor bilirubin levels daily. When the baby is released from use of the phototherapy equipment, Nationwide Children’s Homecare will discharge the service and arrange to pick-up the equipment at the patient’s home or physician office.

HME technicians are scheduled to deliver and setup phototherapy equipment in patients’ homes between 8 a.m. and 8 p.m., seven days a week. Homecare HME technicians are available after regular business hours, 24 hours a day, seven days a week to answer patient and referral questions on the phone.

If you have questions, contact Carolyn.Figi@NationwideChildrens.org.