Gateway to Employment: Conflict Management

October 3, 2018 | 6:00 pm - 8:00 pm
HR Events at Nationwide Children's Hospital

Description: Conflict is present in any organization. When managed effectively, it can lead to improved outcomes. This is the fourth course offered in the Gateway to Employment four-part training series and provides participants with an understanding of why conflict exists, various conflict resolutions styles and techniques for guiding conflict conversations.

Objectives:

  • Defining conflict
  • Understanding your conflict style
  • Discuss dos and don’ts of resolving conflict
  • Building the tools for navigating conflict
  • Application of tools

Participants are encouraged to attend the first three classes in this series, Gateway to Employment Orientation, Working Well With Others and Customer Service, before attending this class.

Cost: Free