Volunteer Handbook

Our Family and Volunteer Services handbook is available for download (PDF format) and has an overview of Nationwide Children's Hospital Volunteer Program guidelines, policies and procedures, including:

• Introduction
• Hospital History & Volunteer Roles
• Customer Service 
• Confidentiality 
• Infection Control
• Safety and Security
• Volunteer Interactions
• Expectations
• Benefits
• General Information including Parking
• Contact Information

You may also download and print the complete handbook.