RISI Operations is responsible for technology service and support needs at The Research Institute. We provide the following services:
Service Desk and Desktop Engineering
Network and Infrastructure Services
The Research Service Desk is the single point of contact for information technology related questions, and is the primary source of support for problems with computers, software, network connectivity and telephones within The Research Institute.
Making a difference with Technology.
To lead the way in providing superior technology solutions to our researchers, staff, and shareholders by maintaining our commitment to research and technology.
Achieve the highest level of customer satisfaction by delivering information technology products and services that meet the needs of the Research Institute community.
Provide leadership in planning for the effective use of technology.
Provide a robust, reliable, and secure information technology infrastructure.
Promote and enable communication and collaboration among information technology professionals and information technology users within The Research Institute.