The mission of Nationwide Children's Hospital is to provide the highest quality patient care, in the safest possible environment, in order to achieve the best possible outcome for every patient. We have organized our quality and safety efforts into 5 areas or “pillars”, each represented from the standpoint of our patients and their families. These 5 pillars are “Do Not Harm Me” (patient safety), “Cure Me” (patient outcomes and effectiveness), “Treat Me With Respect” (patient satisfaction), “Navigate My Care” (efficiency and care coordination) and “Keep Us Well” (population health and preventive medicine).
Because quality, safety and best outcomes are our top priorities, at any given time, we are working on hundreds of projects to improve patient outcomes. We closely follow our progress and share those results with the entire Nationwide Children's Hospital team so that we can use the information to continually improve. In addition, as a part of our commitment to transparency, we also post many of our results publicly. There are too many to share them all, so we have chosen a few measures that we believe are interesting to parents and patients, so you can see for yourself how Nationwide Children’s Hospital is working to improve the outcomes for the patients and families we serve.
We have tried to compile this data in the easiest way for our publics to understand. Please let us know if you find this format useful. Your feedback is an important to us and is an excellent way for you to help us make improvements to this reporting tool.
Richard Brilli, MD, FAAP, MCCM
Chief Medical Officer
Nationwide Children's Hospital
We have organized our quality and safety efforts into 5 areas or “pillars”, each viewed from the standpoint of our patients and their families: