emergency medical matters
- Please do not use myChildren's or myChart to send messages that require urgent or emergency attention. For urgent medical matters, call 911 or your health care provider's office.
Downtime Feb. 23rd 2:00-5 am
myChart will be unavailable due to maintenance on Thursday, February 23rd from 2:00 AM through 5:00 AM. We apologize for any inconvenience this may cause. As always, myChart is not intended for urgent matters.
If you feel you have a medical emergency, please seek care immediately or call 911 as appropriate.
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myChildren's
If you are unable to access myChart at this time, please try again later. We are working to resolve the issue and apologize for the inconvenience. Remember, myChart is not to be used for urgent matters; if you have an urgent matter, please call your clinic.
Welcome to myChildrens, your link to a variety of education, health and wellness resources from Nationwide Children's Hospital. This is a new service we are offering and welcome your feedback!
Anyone can create a personalized web experience for your family needs; please take a moment to create an account.
With myChildren's you can:
- access and save frequently used web pages
- get customized health tips and education
- have a secure way to access and communicate information
- Once you have a myChildren's account, you can have one spot to access your child(ren)'s medical information through a system called myChart.
myChart
myChart is a new tool to help manage your child's medical information. myChart allows access to a summary medical record and allows you to communicate with your Nationwide Children's Hospital health care providers. Saving you time and providing your answers.
With myChart you can:
- View health summary information such as your current health issues, medications, allergies, immunizations, medical, surgical, and family history.
- View released test results.
- View upcoming appointments and summaries of past appointments.
- Send appointment and cancellation requests, and request prescription renewals.
- Request non-urgent medical advice.
- Grant access to allow others to view your medical record.
Yes, the myChart status is noted on the patient medical record.
Once logged into myChildren’s click the red “access myChart” button on the right. When you are in myChart, you will see a quick link icon that allows you to “Send a message to your doctor’s office”.
Most results will be released within a two week timeframe. If you have questions regarding lab results, please contact the clinic directly.
You will need to be authorized for proxy access for each child. This one time process is done during a clinic visit.
"Proxy Access" – Individuals may request proxy access to a minor’s myChart account during a clinic visit. Such access will only be granted to parties with parental rights or legal guardianship over the patient and only to the extent that the party requesting proxy access can demonstrate the legal right to that patient’s medical information. If the proxy’s legal relationship with the account holder changes, please notify your clinic Nationwide Children’s Hospital reserves the right to revoke proxy access at any time for any reason.
Minor Eligibility – We encourage mature teenagers to take control of their medical care; therefore, a patient 13 or older may request a personal account. Parents or guardians of minor children may request access to the minor child’s account by following the terms outlined in the “Proxy Access” section of this Terms and Conditions statement. If the teen does not want the parent to have access to their myChart account, and the parent or legal guardian wants access to the account, Nationwide Children’s Hospital reserves the right to deny myChart access to either or both parties.
When you have a new appointment, prescription, or message; you will be alerted via email. Although the site itself is continuously updated, certain lab results may take up to two weeks to be shown in myChart.
Within myChart, under the Preference heading, there is a link called change address. By clicking on the link, it will allow you to update the patient’s mailing address and phone number.
There is no expiration date at this time other than the child becoming an adult and being able to view their own record.
Currently, all available information is displayed online. However, the information a “proxy” can view will change when the patient becomes 13 and will be eliminated when the patient turns 18.
Currently, all available information is displayed online. However, the information a “proxy” can view will change when the patient becomes 13 and will be eliminated when the patient turns 18.
Please contact the clinic you attended for all myChart questions.
Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000
700 Children's Drive Columbus, Ohio 43205 614.722.2000