Medical Professional Publications

Positive Comments

(From the January 2018 issue of Medstat)

I am writing as a fellow health care provider. I am an Adult Rapid Response RN that had to use your facility on August 12, 2017, for my 9-year-old son with acute appendicitis. Your facility is an hour from our home; however, due to the specialist that you have available, I chose to make the drive.

The attending in ED promptly came in to assess my son and to go over the“game plan.” Dr. Elsey and her helper paused the bed and allowed me to kiss my son twice before taking him back to surgery room. Dr. Diefenbach called my cell phone to let me know how surgery went and to apologize for not coming out in person as she was responding to a Level 1 trauma emergently next. As a fellow health care provider, I understood this. Even in this time, she gave me the details of findings, post-op care and answered all my questions and concerns.

I will let you know that we only spent a total of 12 hours, from 0900 until 2100 at your facility on Saturday. I was thoroughly impressed and would definitely recommend and return to your hospital for any care my two children would need in the future. I just wanted to let you know that all team members did a wonderful job and your facility should be extremely proud of the care we received.

Sincerely,

An appreciative family

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Nationwide Children's Hospital
700 Children's Drive Columbus, Ohio 43205 614.722.2000